Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet down in St. LazareInternet has been down for the past 1/2 hour (Network visible no internet connection). I've reboote… -
Where to order a VoLTE compatible SIM cardHi there, i received an email to order a VoLTE compatible SIM card, but when I clicked the link the…
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WiFi Connects but doesn't work. Cable Does.Hello, My Fizz modem is connected to my pc via ethernet. I get internet access just fine. However, …
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ActivationHello Fizz! I have been waiting for someone to activate my internet since Monday but I am yet to fi…
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Ordered a VoLTE sim card and can’t see it on order historyI’ve ordered a sim card on fizz that is compatible with VoLTE and I can see that the transaction pa…
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is it possible to reschedule the installation date earlier?Hello, I am moving to my new place this weekend, but the earliest date available is next Tuesday, …
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My payment still not workingI tried 4 different visa cards but my payment is not going through! How can I fix this? don't send…
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internet keeps going outMy internet keeps going out. How can I make sure it doesn't happen again?
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How do I subscribe to home internet?Every time I try to select an internet plan, I am redirected to a site that cannot be reached.
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I scheduled an internet activation for today at 8:00 am and I did not get any newsI just moved an try to get internet service with Fizz, i scheduled an activation for this morning b…
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Service Agreement is not updated after the name change in Personal InfoI have changed my name in the Personal Info. However, the Internet Service Agreement document for t…
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Can we ask to expand for internet services if Fizz already delivers it very close to where we live?Hi, it's written on the website that i can't have internet where i live, but my friend who lives 1k…
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Replace WiFi routerHi, I would like to order a new router as soon as possible. My WiFi router suddenly stopped working…
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My Router keeps cuttingMy router/modem keep cutting. Wired and wifi connection. I tried everything in the support section.…
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I have an Internet outage after a power outage due to storm and lightning.I restarted modem for 4 times but there is no Internet connection. Downstream display is Blinking.…
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lost internetanyone else lost internet near Terrebonne??
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Constant Internet service interruptions EVERY DAY IT IS DOWN-Since 2019 I've been enchanted with FIZZ Service, until now! For the past week, EVERY DAY I have to…
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Achat d un téléphone seconde chance parfaisBonjour j'ai acheter en ligne un Iphone XR parfait J'aimerais savoir la santé de la batterie est c…
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Why was my installation appointment scheduled in a 13hr time block?I’ve been looking through comments and it seems that most people have their installation appointmen…
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New sim cardNeed a volte sim card
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LAN cables not detected with modemLAN connection doesn't work at all and I've reset my modem as mentioned in the FAQs and I tried dif…
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Keep getting Get a new free SIM now because 3G will stop working.I keep getting these e-mails from Fizz, even tho I am actually running on LTE/VoLTE. When I click t…
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30 M internet plan price reducedHi, it looks the interest plan for 30 M reduced from $45 to $40, how can I switch to the cheaper on…
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My modem isn’t workingI’ve tried everything I cannot connect to wifi can I get a technician
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Assistance for paymentI have a payment issue. my cards that I used to pay with on fizz.ca are not passing through ! why i…
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Internet connection problemHi, I cannot connect to my internet after all the possible options suggested. I've unplugged, repla…
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Rescheduled appointmentI had rescheduled my appointment to today between 12:00 and 17:00, no one shoed up yet, can we veri…
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what is the address of return to fizzaddress of return the modem
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cancel home internetCan I just cancel my home internet service and still use my cell phone?
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