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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Done with Fizz "the automated company"I have been having issues with both Fizz mobile and internet over the previous months and their cus… -
New here with a question.Hello to all. We just hooked up our modem for the 1st time and unfortunately it has not been a goo…
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Is the port 443 opened by default in Fizz? How can i open a specific port on my modem router in FizzHello there, I have 2 questions as below: 1) Is the port 443 opened by default in Fizz? 2) How can…
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Samsung Smart View won't work anymoreHello, I used to be a Videotron customer, and my old Samsung Smart View used to work fine. After sw…
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How can i do port forwarding in Fizz?Hello there, How can i do port forwarding in Fizz? Thank you so much
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Fizz Wifi App - Can't login: Invalid parameter - ip.. Please try againAs the title say, I could login to the application before, many moons ago, but can't anymore. I qua…
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How's Fizz for gamingHello, I just arrived to Canada, and I'm thinking about using Fizz, how's the internet for gaming, …
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Modem setup not workingHello, I received my modem this morning and haven’t been able to connect to wifi yet. I think I may…
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Formal ComplaintEvery single day my connection gets lost. Minimum 4 times a day and usually more. I am tired of thi…
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Anyone else has issues while running a VPN on home internet ?Wondering if there are ways to avoid slowing my entire home network, sometimes it also needs comple… -
Bad internet qualityHi there, I have had fizz internet for almost 10 months. The quality has been bad the whole time. S…
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Referral Code - TY3WH / New Members ( $25 rebate on a monthly payment )Hey! If you’re looking for a referral code during your sign-up process, here is mine if you need it…
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Is port 43201 blocked?Hi, I'm working on a personal project and port 43201 doesn't work but when I'm connected to a VPN … -
Frequent temporary disconnectionsI don't have a question or expect a solution. I'm just writing to vent a bit. I've been having fre…
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Did something happen with videotron?Since this afternoon, I've been having a lot of trouble connecting to some of multiplayer games I u…
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When will fizz internet have promotion?They have one month free perks last month but now it's gone. When does this offer come back?
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How to connect to the Fizz modem with bridge mode enabledHi, I enabled bridge mode in the Fizz modem (CODA 4680) a while ago, so I can use my Google wifi di… -
Payment for the planHi, my payment for the home internet did not go through, and I wanted to add a new card to pay, but…
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Ticket Unresolved / Unable to reactivate an internet planI have a ticket open and only have more 2 days for the issue to be resolved so I can reactivate my …
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Reschedule my appointment to an earlier dateHello! The only spot available is in 6 days! I can't afford to wait that long without internet. Wo…
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I have been rescheduled twice with no updates and no internetHi, I had a scheduled installation for May 3rd morning, a videotron gentleman came, looked at the o…
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I have updated my plan to 100mbps still have 60mbpsHello, I have updated my plan to 100mbps, but i still got 60mbps. I restarted my modem. Still 60 mb…
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Can't find my wifiMy power went out momentarily. Everything came back on, the lights on my modem are all great but I …
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Troubleshoot optionsMy router had different blinking lights recently and I encountered an internet connection issue. I …
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