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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Refund for routerHello, I have been charged for the router after I cancelled my internet plan. I sent it back to y… -
Modem gateway DHCP was improperly configured after factory resetHello! I've been having issues with my internet connection ever since i upgraded to the 200Mbps pla…
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Internet SpeedDo you see and advantage in changing my internet from 120mps to 400mps ? 4 users at home. Thanks -
Is there home wifi coverage in Toronto, Ontario?I am moving to Toronto from Montreal in 3 months and have my home internet plan with Fizz - is ther…
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LTE is problematichello. All day I’ve been having issues with LTE and cannot use my phone other than wifi if I’m at h…
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Internet speedI joint Fizz as a beta tester. Could I change my internet plan and still have my benefits?
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Is it possible to use a Fizz internet connection for Helix TV?Hello everyone, The question, I think, is pretty straight forward. Has anyone here tried to use the…
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How can I deactivate the band steering?Hello! Can you please tell me how i can deactivate the bandsteering? Thank you!!!!
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My new bill is higher than what it should beHi, I changed my internet plan from 60 to 30 for 35$/month. And I have a 6$ rebate (3x2$), then I r…
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Two different email after changing plan for next monthSo with the promotion going on I went to manage my plan to change my internet plan for a better one…
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Home internet deviceI was really happy I received my home internet installation today. Now I wonder if a Fizz community…
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Is there a way to get logs of my modemTo know when there was an issue with my connection is ther any logs in the moden I can check. There…
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Follow Up : Regular home internet interruptionThis is follow up from the post of last week about regular weekly interruption on Sun/Mon from 10:3…
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Any internet interuption in the south shore (brossard )My internet stop working it was working good but stoped i did do a unplug and restart modem and i h…
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Regular home internet interruptionMy home internet is cutting off for 3-4 hours regularly at very specific time of the day. It occurs…
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Fizz modem works no moreWired internet connection doesn't work. The wifi doesn't show up anymore. Only the top "power&…
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I have a scheduled (and confirmation email) for install between 730am- noon but no showI have a confirmed technician visit between 730am and noon today for new internet service with FIZZ…
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Slow and intermittent internet PrevostI'va been having a week of slow (20-30 instead of 120) and always cutting out internet this week...… -
Why did I get only 2$ refund after I paid the full month on February 28Why did I get only 2$ refund after I paid the full month on February 28 and also cancelled the serv…
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Issues with ModemHello everyone, I need help ! My modem keeps jaming. I have already done multiple resets, I do a re…
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New home internet installMy friend submitted a request for home internet installation. The schedule was for Feb 24th. Howev…
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Fizz Home Internet plans... missing?Hello, The pop-up 'Help me chose' in the Internet service page for speed shows the 10 Mbps (Upload …
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FIZZ InternetThey have a promotion at $35 per month for Cable 30. Is the price fix for life time or could change…
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When will they install?I have booked for my router to be installed today, but the time sayd from 7am to 8pm. I understand …
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Have to constantly reboot my modem up to three times a dayI recently did what people suggested and disabled the Wi-Fi from Fizz router and I purchased a GX …
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