How to enter in the setup of router?

marco95OP
marco95OP Posts: 9 ✭✭
edited July 2023 in Internet

Hi all! I would like to know which credentials I have to use to enter in the setup of the modem in 192.168.0.1, usually are admin and password but it doesn't work for this. Also I have problem with my connection, very often internet doesn't work for 3 or 4 minutes and then connection it's restored but after a while the same happen again.

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Answers

  • AK20230110
    AK20230110 Posts: 5,109 ✭✭

    @marco95OP

    Hello,

    You can consider resetting your Wi-Fi modem to its factory settings:

    IMPORTANT: This will reset any changes that have been made to your Wi-Fi modem settings to date. You may also need to reconfigure your devices’ Wi-Fi settings (network name, password, etc.).

    Using a small, sharp object, press the modem’s reset button for 10 seconds.

    Once your modem has restarted ( after about 15 minutes ), follow the same instructions you used when you initially installed it.

    Reminder: The default username (Default Wi-Fi network) and password (Default key) for your Wi-Fi network are written on a sticker on the back of your Wi-Fi modem.

    Try manually selecting different Wi-Fi channels on your modem:

    A series of channels are available on each frequency (2.4 and 5 GHz) of your Wi-Fi modem. Interference can have an impact on these channels.

    Manually changing the channels used for your Wi-Fi connection can improve your modem’s signal. ... 

    Choose a channel that’s far from the one your modem currently uses, and test it for a few days to see whether things improve or not. Ex. Go from channel 6 to 11. Or, from channel 6 to 1:

    Option 1: With the Fizz Wi-Fi app.

    1. Once in the app, choose My Wi-Fi.

    2. Select your Wi-Fi network.

    3. Select Advanced settings.

    4. You’ll see Wi-Fi 2.4 and Wi-Fi 5. Select a different channel for each frequency

    Option 2: With a browser.

    1. Connect to your Wi-Fi network. 

    2. Open the browser on any device, and enter the address 192.168.0.1

    3. Log in using these credentials:

    Username: cusadmin

    Password: (Enter your password, the one you chose when you initially configured your network)

    4. In the green bar, select Wireless.

    5. Then select:

    Basic settings

    5 GHz and/or 2.4 GHz

    Wireless channel

    6. Select a different channel.

    https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it#6

    If in doubt you can always consult with the customer support: https://fizz.ca/en/support

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,762 ✭✭

    tried in private mode or clear cache or with another browser


    You can also adjust band steering using Fizz Wi-Fi modem user interface:

    1) Open a web browser on any device and navigate to: 192.168.0.1

    2) Connect using the following information:

    • Username: cusadmin
    • Password: xxxxxxxx (enter the new password you selected during initial configuration)


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