Coaxial cable outlet

Asma1

Hello , I received my modem today and then figured out that I don’t have a coaxial cable outlet in my home ! How can we fix this issue plz I used to be with bell and they used Ethernet cable only so I am confused ! What am I supposed to do now !

Jess_i88b6

Hi @Asma1

You need to contact the support, they will send you a tech to install the coaxial cable

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Sébastien code ZXEL1

contact support for their green bubble at the bottom right https://fizz.ca/en/support

Andrei_ref_R7VK1

In this case only support can help you, we are all users here.

FizzyFizz JQMPM

You need a technician to see if it can be installed and if yes, to install it

AK20230110

Contact support, you need the cable installed

https://fizz.ca/en/support

swatt

The Fizz technician will take care of this the day he will come for installation.