How long before an appartment number/address is added to their database?
Hello! In late June I sent a request to add my basement appartment letter to their database. I expect it to take some time due to the moving season but I was wondering how long it has taken before, since I work from home and I'd really need to internet setup ASAP😅
I see that the address exists in Videotron's database as the previous tenant used videotron, so I feel like it shouldn't take too long but it's been a while.
Thanks!
Best Answer
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Hi @Ophexis
No one knows, I believe not even the Fizz support
You can chat in direct
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• Choose the option 💬 chat
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Answers
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we are subscribers here you can contact support for more response green bubble bottom right https://fizz.ca/en/support
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Unfortunately there is no way to know that for us users on the forum...
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Hello,
You will need to check with support again, see if they can contact Videotron, and after maybe it will be available!?🤞
You can reach customer service on Live chat at anytime : https://fizz.ca/en/support
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Thanks for the answers! I'll probably contact support soon again. I was wondering if anyone else had gone through that process before, but it doesn't seem that common haha. But thanks!
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