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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Connect without wifiDo to the storm yesterday, my wifi modem has been flashing the first arrow under the power sign. I … -
Internet has down for over 15 hoursInternet down since yesterday around 12:00pm. And now is 15:00 still not recovered. Lived at Longue…
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I have not internet access. No one customer service agent contacted me!I have not internet access. No one customer service agent contacted me!
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I cant reach anyoneMy modem is dead, ive been trying to reach fizz for the last 12h with no answer at all and im runni…
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Dropped off router but password on router doesn't workI've tried to log into the wifi with the router wifi and wifi password that's on the whit…
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Activation pendingHello, I received the modem today and did the required setup but the modem does not provide the spe…
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How long before an appartment number/address is added to their database?Hello! In late June I sent a request to add my basement appartment letter to their database. I expe… -
A technician is coming todaybut I would like to know what time exactly(July9 between7:30am5:00pm) The intercom is broken, so pl…
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The Power Light is Blinking and the Wifi isn't available to connect toIt's been working fine for over a year now but since the beginning of this week the Wi-fi does…
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Blue light not coming on for the modemThe blue lights isn’t turning on for the modem. I can see the wifi for Fizz on my phone and PC but …
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New wifi significantly slowJust installed my Fizz Wi-Fi an hour ago and I’m getting very slow speeds. I’m supposed to have 30m…
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change plan issue - bad experienceI made a request to change my mobile plan for next month and soon got email confirmation to present…
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Broken router after power shortageHello, After a power shortage yesterday, my modem/router seems to be broken. Even if i change powe…
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What's going on with promotions that are mysteriously cancelled by Fizz?I decided to benefit from the 200 Mbps internet plan for 50$ since my 120 Mbps is 2$ more expensive…
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Rude Technician, No installation, Why the Fuss??I am so disappointed by the level of service experienced today. The technician was really cruel, ha…
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Internet not connected in new placeHi! We recently moved and tried reconnecting our internet as Fizz described but it’s not working! A…
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When my router will arrive?Hi everyone ! I'm new to Fizz. I ordered a new router on 28th of June, on website I received a…
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Changed plan on June 25th and it didn't change for this month(June 30th)Changed plan on June 25th and it didn't change for this month(June 30th)
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Problem with smart tv.Hello, After a bit of a rough start with Fizz speed wise that has been fixed I am now facing a new…
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What is down internet?My blue lights for my modem isn’t coming on, when I asked why I was told I’m down internet? Does th…
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Can not connectI can’t conect my cell phone to wi-fi keeps saying wrong password
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Coaxial cable outletHello , I received my modem today and then figured out that I don’t have a coaxial cable outlet in …
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Hi, I couldn’t get sms&mms and can’t use mobile dataI new purchased fizz line, put on my phone Oppo Reno 2z model phone, I can call and receive calls b…
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Apple.com super slow on fizz internetIt's a weird question but when I try to access apple.com on my wifi (with fizz), it takes fore…
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How to enter in the setup of router?Hi all! I would like to know which credentials I have to use to enter in the setup of the modem in …
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