Losing internet

Fateh B. #13398
Fateh B. #13398 Posts: 1 ✭✭
edited May 2023 in Internet

The internet is going off and on by himself like every 2-4 h

Best Answer

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,178 ✭✭

    Check with support, maybe your modem is defective.

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,660 ✭✭
    edited May 2023

    its new or its been several days



    contact the green bubble support at the bottom right https://fizz.ca/en/support

  • AK20230110
    AK20230110 Posts: 5,007 ✭✭

    @Fateh B. #13398

    You can open the chat from this link: https://fizz.ca/en/support

  • Derr
    Derr Posts: 6,316 ✭✭

    You’re not the only one complaining about this today, as others said, contact support.

  • Whizz
    Whizz Posts: 23,161 admin

    Hello Fateh B. #13398,
    I am sorry for the situation encountered,
    I have verified your account and I can see that you have contacted us in private. We have provided you with more details on what is going on with your connection and how you can fix it. Verify your WhatsApp messages.
    If the issue persists after the troubleshooting steps you will follow, then please let us know and we will advise further.
    Thank you for your understanding!
    Have a good day!
    -Eugen 

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