Formal Complaint

Jayden22_

Every single day my connection gets lost. Minimum 4 times a day and usually more. I am tired of this and can never reach anyone

Whizz

Hello Jayden22_,
I am sorry for the situation encountered,
I have verified your account and I can see that you were able to contact us on social media. 
If you want to discuss with us in real time, you can reach us via chat.
To do so, please go to the FAQ below, then click on the green bubble and choose chat.
https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

Thank you for your understanding!
Have a good one!
-Eugen
 

Andrei_ref_R7VK1

We are all users here, you need to contact customer support to check what's going on.

Sébastien code ZXEL1

to contact the green bubble support at the bottom right https://fizz.ca/en/support

ou facebook https://www.facebook.com/fizzca

Derr

https://forum.fizz.ca/en/discussion/2641349/formal-complaint

That sucks, but as users here, there’s not much we can do… Can you tell us a little bit more about what happens and what did you try to fix it?