Formal Complaint

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Jayden22_
Jayden22_ Posts: 4 ✭✭
edited May 2023 in Internet

Every single day my connection gets lost. Minimum 4 times a day and usually more. I am tired of this and can never reach anyone

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  • Whizz
    Whizz Posts: 19,515 admin
    Answer ✓
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    Hello Jayden22_,
    I am sorry for the situation encountered,
    I have verified your account and I can see that you were able to contact us on social media. 
    If you want to discuss with us in real time, you can reach us via chat.
    To do so, please go to the FAQ below, then click on the green bubble and choose chat.
    https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it

    Thank you for your understanding!
    Have a good one!
    -Eugen
     

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