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Georgyboy
Georgyboy Posts: 5 ✭✭
edited May 2023 in Internet

I'm on the 200/30 plan for $53. Now the plan has $50 promo. How to use the promo?

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  • Whizz
    Whizz Posts: 19,515 admin
    edited May 2023 Answer ✓
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    Hello Georgyboy,
    In order to get the new price available, you have to change your plan.

    You can change your plan by following these steps: log into your Fizz member account > My Plans > scroll to the plan you wish to change > click on Manage and then Adjust your plan > use the Plan Wizard to adjust the plan as you wish > as you adjust your plan details, you will see your new monthly fee in the box below > when you like what you see, click Save Changes > changes take effect at the start of your next payment cycle. You can see more information about this topic here: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan.

    Also, please note that you will be able to change your plan only according to our plan change policy (it will be effective starting with your next payment cycle > https://fizz.ca/en/plan-change-policy). Based on our plan change policy, your plan is already in the freezing period (108 hours before the end of your payment cycle). In order to get the new promotion, you have to wait until the current payment cycle ends.

    I wish you have a pleasant day!
    -Mihai

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