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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Déménagement : le technicien n'est pas passé !Bonjour, Procédure de démanagement, j'avais un rdv, mais le technicien m'a appelé pour proposer d'a… -
VoLTE not workingHi everyone. I switched the sim card for VoLTE months ago, today I got mail from Fizz says "Yo…
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My account is not activated.Hey, So I’m having trouble with the modem I just received. First everything was alright. The signa…
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Fizz site under maintenanceHello. I got an email saying there was a problem with my payment but now the site is under maintena…
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phone plansI want to reactivate my phone plan that I have not used for over a year with the same SIM card but …
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referral codeHi New promotion till end of nov for new referrals 50$ credit instead of 25$ I would like to join …
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Cannot move service to a new addressWhen I try to move my service to my new address, I get an error message saying that an error occurr…
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Internet has been choppy for 2 weeks and now is down.My internet connection is lost. I rebooted my modem multiple times. This is absurd. I hate that you…
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How do I order internet for my home i put my card number and can't see it is this a scamI put my card number and I can't find my order is this a scam how do I know it is legit can't find …
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Internet lag, new promotionAfter being with Videotron for 10+ years, switched to Fizz Internet 120mbps at $53. Because same sp…
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Internet drop more than 10 times per dayHi, I have problem with my internet connection lately, it's been almost 2 weeks or more that I have…
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Internet down griffintownInternet seems to be down since early morning, even after wifi reboot, blue light doesn’t come up. …
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Wifi & Ethernet CableHi, my wifi is currently not working. I plugged in the ethernet cable but the lights are all green … -
my coacial cable is broke i need a technician what should i do plzzz help emergencymy coacial cable is broke i need a technician what should i do plzzz help emergency
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5.0 Ghz Wifi saturatedHello, For some time, a new 5.0 Ghz Wifi (NETGEAR17) from the neighbor generates a lot of interfere…
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New firmware buggyThere was a new firmware not long ago and it is very buggy, the modem settings keeps closing and my…
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InstallationHello, it says that I wasn't here for the technician but i was here all day. No one tried to conta…
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InstallationHello, I had an appointment today for the technician to come to install de wifi, but he didn't come…
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Slow internet speedHello, For some reason, my internet speed has been slow today. Yesterday I was hitting 200 Mbps as …
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i need a modem rebootno lights show on my modem i’ve unplugged and replugged if i peek through the box i can see lights …
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No internetWhy my internet is not working? I connect to wifi but there is no internet connection
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One month free internet perk is invalid?I switched to fizz home internet because there is a promotion of one month free home internet. It s…
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Canon Prixma Ts5320aHi, I am unable to set up my new printer on wifi. I followed the troubleshooting that I found on th…
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2 different passwordshttp://192.168.0.1/ I just changed my password under http://192.168.0.1/webpages/index.html#admin_…
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Intermittent loss of internetAnyone else losing internet connection intermittently the last few days? I’ve tried power cycling t…
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Fizz internet CableI would like to have the internet with Fizz, but I only have the Bell cable. Will it work with that…
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Internet paymentHello, My home internet is cutting down today.I have tried all other methods to restore the …
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Payment issues on FIZZ end NOT RESOLVEDThis is the worst customer service experience I have ever encountered! I have a credit card that e…
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My internet is downTried everything, no blue light.
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My cable modem is disconnecting 10-15 times a dayHello, My service is unreliable. It was just connected a few weeks ago and the modem loses connect…
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