Hello i just received my modem today, and apparently i don't have a coaxial outlet

Pegasus
Pegasus Posts: 1 ✭✭
edited October 2023 in Internet
, and i need internet asap, i dont know what to do

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,907 ✭✭
    Answer ✓

    Hi @Pegasus

    If you check in your habitation and you don't have the coaxial outlet, you should contact the support to have an appointment with a technician to install it.


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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