How to change my internet plan?

Krishna_2109
Krishna_2109 Posts: 2 ✭✭
edited October 2023 in Internet
I have newly joined Fizz and am waiting for the installation. I have initially paid for the 200 Mbps plan but want to upgrade to the 400 Mbps plan. I don’t see any option to change it. Help would be appreciated.

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,907 ✭✭
    edited October 2023 Answer ✓

    Hi @krishna M. #14981

    You cannot change the plan at this point, you need to wait the installation, after you will get the option to change the plan, and this will be activated the next billing cycle. Moreover, remember, that the plan cannot be changed 4.5 days before the next billing cycle.

    This is the change policy guide https://fizz.ca/en/plan-change-policy

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