"[your network] isn't compatible with iCloud Private Relay"

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almalexiel
almalexiel Posts: 28 ✭✭
edited September 2023 in Internet

So, I got this message this morning.

The private relay, as I understand it, is what allows me to access my iCloud stuff (anything in the Cloud) and also a sort of VPN for security reasons.

I have disabled it for now, so I can use my wi-fi. If I knew what option to tick off on the router that would be great. It's been many times so far that I have to turn my wi-fi on and off in the morning or after a few hours without use because it periodically seems to stop being connected to the router, even though it says it is, I get no message or app updates for example. Now today, it's this. I'm wondering if those are connected...

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  • Whizz
    Whizz Posts: 20,635 admin
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    Hello almalexiel,
    Thank you for reaching out on this situation,
    I have verified your account and I can see that you contacted us in private in order to get more information on this matter.
    We have escalated the situation to our dedicated team in order to find a solution for you. 
    As soon as we have news, we will contact you via email with all the details.
    I count on your understanding and patience!
    Have a wonderful day!
    -Eugen 

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