Can I return my modem after the dealine ?

Emmabenoudiz
Emmabenoudiz Posts: 1 ✭✭
edited September 2023 in Internet

Hi, I forgot to return my modem before the four weeks and I got charged, I wanted to send it back but I cannot find the shipping code anymore, how to I deal with this problem ?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,907 ✭✭
    Answer ✓

    Hi @Emmabenoudiz

    Only the support can help you with this issue. Check with them if they can make an exception.


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

This discussion has been closed.

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