Possible to 'uncancel' cancelled appointment?

Posts: 2 ✭✭

I accidentally cancelled my internet appointment (meant to reschedule ...)

Would it be possible to 'uncancel' said appointment? I looked at booking a new appointment, but that one wouldn't happen for at least another week, and I depend on internet for work ...

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Answers

  • Posts: 9,250 ✭✭
    edited July 2023

    Unfortunately it's not possible to "uncancel" it. You have to schedule a new one.

  • Posts: 5,622 ✭✭
    edited July 2023

    Hello,

    They might be able to reactivate your account.... Please try to reach customer service on Live chat : https://fizz.ca/en/support

  • Posts: 2 ✭✭

    (for additional detail: this is about the installation of internet)

  • Posts: 1,077 ✭✭

    It’s not possible. Sorry!

  • Posts: 8,242 ✭✭

    if the appointment was officially really canceled? Have you received an email that it has been canceled have you seen

    To view, change or cancel an appointment

    To view, change or cancel an appointment

    Your technician appointments are in your Fizz account. Simply log in and under  My plans > Manage plan > Appointments you’ll be able to view, reschedule or cancel your appointment, even up until the moment when the technician is on route.






    you need to schedule another appointment

  • Posts: 14,486 ✭✭

    @ArnoVB

    You can only take a new appointment My plans > Manage plan > Appointments if you are lucky you can have it on the same day

  • Posts: 7,379 ✭✭

    Unfortunately you have to schedule a new one...

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