Possible to 'uncancel' cancelled appointment?

ArnoVB
ArnoVB Posts: 2 ✭✭

I accidentally cancelled my internet appointment (meant to reschedule ...)

Would it be possible to 'uncancel' said appointment? I looked at booking a new appointment, but that one wouldn't happen for at least another week, and I depend on internet for work ...

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,177 ✭✭
    edited July 2023

    Unfortunately it's not possible to "uncancel" it. You have to schedule a new one.

  • AK20230110
    AK20230110 Posts: 5,007 ✭✭
    edited July 2023

    Hello,

    They might be able to reactivate your account.... Please try to reach customer service on Live chat : https://fizz.ca/en/support

  • ArnoVB
    ArnoVB Posts: 2 ✭✭

    (for additional detail: this is about the installation of internet)

  • Gablav91
    Gablav91 Posts: 1,077 ✭✭

    It’s not possible. Sorry!

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,658 ✭✭

    if the appointment was officially really canceled? Have you received an email that it has been canceled have you seen

    To view, change or cancel an appointment

    To view, change or cancel an appointment

    Your technician appointments are in your Fizz account. Simply log in and under  My plans > Manage plan > Appointments you’ll be able to view, reschedule or cancel your appointment, even up until the moment when the technician is on route.






    you need to schedule another appointment

  • Jess_i88b6
    Jess_i88b6 Posts: 13,907 ✭✭

    @ArnoVB

    You can only take a new appointment My plans > Manage plan > Appointments if you are lucky you can have it on the same day

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,786 ✭✭

    Unfortunately you have to schedule a new one...