Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Where is the unsubscribe button?Hello, I ordered my modem but haven’t activated it yet. Online it says to manage my plans and then … -
Update planI updated my Fizz home internet plan from 200mbs to 400mbs. I received a new modem today, I activat…
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TERRIBLE SERVICE.My service has been down for 2 hours. I go on chat and I'm assigned no. 57!!!!! O.k, I'll wait. I'm…
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Router admin interface not reliableHi, I'm trying to configure my Fizz router, and I find the local administration interface not ve…
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When will I get reimbursed for the charge of my modem?I had a plan with you and it was cancelled. I just restarted it again, using the same modem but the…
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No internetHi, i activated internet yesterday and since then, still nothing working. All the lights ont th…
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Bluesound Powernode Edge with Fizz WifiHi, I'm using a Bluesound Powernode Edge amplifier connected using Wifi on my local network. I e…
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Impossibile to activate a planI'm trying to activate my first Fizz plan through the website. Everything is fine until I need to p…
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Unable to connect usinf default passwordHi, I got my internet through Fizz an hour ago. I have connected the Coaxial and plug cable. Howeve…
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My internet is down and none of the troubleshooting steps are workingWi-Fi was working fine yesterday. This morning none of my devices can connect. I have tried the fo…
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Modem is not connecting to the internetMy WI-FI is no longer connecting I have tried the following steps: -Resetting the modem by unp…
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Device speed extremely slow.Hello and thanks for the help. My 400 mb service seems to not make it to one of my devices. The str…
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Technician said my modem was old?I moved to a new place recently with the modem I've had with Fizz since the beginning, about 3 year…
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Wifi isn’t working after installationI just moved in and installed the wifi router myself and I made sure to activate it on my Fizz acco…
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Modem self installationHello, Received my modem a couple days ago, and just installed and activated it myself. However I'm…
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ONE MONTH WAITING INTERNET SERVICESWe Contract the service July 24, as of today no activation, no costumer service answer, cannot canc…
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Home internet outtageI've reset my modem no less than 5 times. It has been cutting out all day long and support won't ge…
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PROBLEM FIZ INTERNET! Often my router loses the WAN IPHello. I had asked not to close the topic until the problem is solved. I had an appointment today. …
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What kind of parental control of fizz cable internet?Also is it quick on-site service of technician if needed or everything is diy? Actually, I am think…
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Residential internetHello, i recieved my modem a couple of days ago but i have probleme to connect to my modem. I don't…
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Login on router through 192.168.0.1Hello, subscribed to fizz last week. When I did the first setup, I entered the same SSID and wifi k…
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PROBLEM FIZ INTERNET! Often my router loses the WAN IPOften (in 5 min. period) my router loses the WAN IP. As you can see in the picture Two people at ho…
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Packet drops and latencyI’ve been having connection issues for the past weeks. The IT team at work says my connection shows…
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Complete lost of internet at randomHi, Receive my modem yesterday, just joining Fizz, however I'm already facing issue. As the title s…
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Intermittent Latency Spikes, What to do?I've been noticing what seems to be an inconsistent connection, particularly while gaming, and I'm …
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