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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Residential internetHello, i recieved my modem a couple of days ago but i have probleme to connect to my modem. I don't… -
Login on router through 192.168.0.1Hello, subscribed to fizz last week. When I did the first setup, I entered the same SSID and wifi k…
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PROBLEM FIZ INTERNET! Often my router loses the WAN IPOften (in 5 min. period) my router loses the WAN IP. As you can see in the picture Two people at ho…
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Packet drops and latencyI’ve been having connection issues for the past weeks. The IT team at work says my connection shows…
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Complete lost of internet at randomHi, Receive my modem yesterday, just joining Fizz, however I'm already facing issue. As the title s…
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Intermittent Latency Spikes, What to do?I've been noticing what seems to be an inconsistent connection, particularly while gaming, and I'm …
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My internet is down and I have restarted it but it still doesn’t work what should I do?I have tried unplugging it for 30 seconds before replugging it. The connection doesn’t work but I h…
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Loosing Internet and random modem rebootsHi everyone! quick question, are there any actual logs inside the modem we can check? Or that a …
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upgrading internet planIf I upgrade my internet plan do the present discount perks that I have apply to the new plan I wan…
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Wifi keeps getting disconnectedFor the last 2 days my wifi keep getting disconnected.. the 5G and 2.4G lights turns off... all oth…
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Internet modem losing wifi settingsHi guys, Do you have any idea why internet modem could be losing my custom Wi-Fi settings? I want t…
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Is 6 days without home internet (and counting) the norm with Fizz when internet stops working?It took 4 days to get an appointment 2 days after, and on the appointment, the technician doesn't s…
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About the modem delivery dateHi, I have a question about the modem delivery date, is it the expected arrival date, or the date t…
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Internet Set up (Wi-Fi Network not found)Hey everyone, I just got Fizz, I thought it would be easy to setup by myself, but I was mistaken. …
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Customer service avoiding us to schedule an appointment with a technicianNo internet since Saturday, the customer service is avoiding on giving us an appointment always wai…
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Not able to join fizz, home internetI'm trying to subscribe to a residential plan but it tells me there was an error, please try again.…
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Fizz shady practices with "Accidental" Plan Change cancellationHello, I've seen a few post regarding people who requested to change their internet to 200 mbps dur… -
I pay 400 mbps and i get less than 100??I pay 400 mbps and i get less than 100?? that is 1/4 of what i pay for
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No internet ConnectivityWe don’t have internet connectivity since last two days and trying to contact fizz and they are pro…
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Can’t connect to my fizz wifiHi, I did a factory reset on my wifi and now I am not able to connect any device on my wifi to set …
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What do I do : it says incorrect password when I enter what's provided on my modem.Just activated the modem. Downloaded the application. All the lights are on (as per what's listed i…
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Cancelled PlansI am wondering how many days in total, Fizz plans can remain without action until it gets canceled.…
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Fizz modem Hitron Coda-4680 reboots automaticallyWhen I switched to Fizz about half year ago, I got a brand new Fizz modem Hitron Coda-4680. It work…
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12 hours no internet and zero customer serviceHey 👋 Fizz, We work from home most of the time. I have been without internet for 12 solid hours, re…
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home internetthe modem is broken we have been using for a long time, the internet cuts out all the time and we h…
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