Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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The wifi range is laughable, how can i make it better?If i’m in my room, which is 6 to 7 meters away from the modem, i almost don’t have internet connect… -
New install, no internetHave had modem hooked to cable for 3 days. Download light been blinking since then. Never went soli…
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Chat wait timeHas anyone else had to wait over 2hrs on the chat thread to chat with an actual person? Any has any…
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Wifi (2.4G light) is not working/turning on even after factory resetHi, I just got a new modem from Fizz for a new home internet. After I start the setup, the top 4…
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WiFi is working but Ethernet is not workingHello, everyone! Hope you're all well! I woke up this morning to find out my internet was suddenly …
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Can I get a earlier installation date for my internetCan i get some help
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Issues of setting up modernHave the same issue as described below: Just received my Fizz Modern. Set up everything. However, …
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Internet issuesHi everyone, I'm writing here because I don't know where to look anymore. I've had 3 support ticke…
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My FIZZ internet does not workMy FIZZ internet does not work. Is it because I am still connected to my previous supplier? Do I ha…
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My LTE isn’t working.What can you do
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Landline down ?Hi, someone else have problems with landline internet ? Just shutdown for no reason around 2pm.…
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My internet stopped working, how do i get help fast?My Internet stopped working on the 30th of September and I contacted Fizz on the 1st October. It wa…
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Paid for 400 mb plan but only getting a quarter of that,whyyyyyy?Yesterday at 10 AM, I checked to see what speed I'm getting and it's 94 mbs even though we're payin…
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How to change my internet plan?I have newly joined Fizz and am waiting for the installation. I have initially paid for the 200 Mbp…
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Hello i just received my modem today, and apparently i don't have a coaxial outlet, and i need internet asap, i dont know what to do
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Is there a way to report internet is down ?It’s been an hour already and internet is down. anyone else experiencing this issue ?
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Good afternoon, today my Wi-Fi modem arrived and I did everything as indicated in the procedure butGood afternoon, today my Wi-Fi modem arrived and I did everything as indicated in the procedure but…
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My internet deactivatedMy internet deactivated but it says I have 6 days left. Please advise.
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Losing internetHi everyone...My main question is ( IS IT BETTER FOR ME TO CHANGE MY INTERNET PROVIDER ?) In last f…
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Why my 5Ghz wifi doesn't work sometimes?I don't know why only my 2.4Ghz works and I have to reset my modem to return the 5Ghz wifi. -
How can I switch from iPv4 to iPv6 for my XboxHow can I switch from iPv4 to iPv6 for my Xbox
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incorrect passwordI just received my modem and wanted to activate it. When I found the modem'm name in available wi-f…
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Can I have Fizz Internet and Videotron Internet at the same address?I am moving into my aunt's basement, and for work I need to have my own dedicated internet connecti…
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my Internet always drop from yesterdaymy Internet is so bad. Always cut ，cuntted more than 10times，and long time no Internet. We can no…
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Modem seems to be « offline » but I have everything activatedI have the modem ever since yesterday, I did everything to make it work (reboot, remove the cables …
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