Home internet

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saraa
saraa Posts: 3 ✭✭
edited December 2023 in Internet
Hi, I just subscribed for the home internet for 200mbps this month. It was dec. 01 when it started but then it was only how many days since we used in our new apartment and it was not like I subscribed for 200mbps a month. It is so slow and sometimes we lost a sudden connection. We only have 4 cellphones connected to the wifi and still it is very slow. I tried restarting the modem but there is no change. I wish that there will be actions to make for this problem. Thank you

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  • Whizz
    Whizz Posts: 19,098 admin
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    Hello saraa,

    We are sorry to hear that your internet speed was not so good recently, and we wish to help you verify the status of the WIFI network, and the signals of your modem, therefore, we would kindly suggest you reach out to our customer service in private. You can follow the steps provided by Jess_i88b6 to contact us. 

    Have a good one!
    -Sergiu, Community Moderator.  

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