Refund not processed - Order number 7217330702

saimkarim
saimkarim Posts: 2
edited January 6 in Internet
I had cancelled the order number 7217330702 on 22nd December 2023. Charge was for 56.34 CAD. Received email that the order was cancelled. I still haven't received the refund and its been nearly 2 weeks now! No refund has been initated under transaction history!

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,029 ✭✭
    Answer ✓

    Hi @saimkarim

    Probably a delay with the holidays, please contact the support

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

This discussion has been closed.