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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Internet modem losing wifi settingsHi guys, Do you have any idea why internet modem could be losing my custom Wi-Fi settings? I want t… -
Is 6 days without home internet (and counting) the norm with Fizz when internet stops working?It took 4 days to get an appointment 2 days after, and on the appointment, the technician doesn't s…
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About the modem delivery dateHi, I have a question about the modem delivery date, is it the expected arrival date, or the date t…
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Internet Set up (Wi-Fi Network not found)Hey everyone, I just got Fizz, I thought it would be easy to setup by myself, but I was mistaken. …
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Customer service avoiding us to schedule an appointment with a technicianNo internet since Saturday, the customer service is avoiding on giving us an appointment always wai…
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Not able to join fizz, home internetI'm trying to subscribe to a residential plan but it tells me there was an error, please try again.…
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Fizz shady practices with "Accidental" Plan Change cancellationHello, I've seen a few post regarding people who requested to change their internet to 200 mbps dur… -
I pay 400 mbps and i get less than 100??I pay 400 mbps and i get less than 100?? that is 1/4 of what i pay for
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No internet ConnectivityWe don’t have internet connectivity since last two days and trying to contact fizz and they are pro…
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Can’t connect to my fizz wifiHi, I did a factory reset on my wifi and now I am not able to connect any device on my wifi to set …
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What do I do : it says incorrect password when I enter what's provided on my modem.Just activated the modem. Downloaded the application. All the lights are on (as per what's listed i…
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Cancelled PlansI am wondering how many days in total, Fizz plans can remain without action until it gets canceled.…
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Fizz modem Hitron Coda-4680 reboots automaticallyWhen I switched to Fizz about half year ago, I got a brand new Fizz modem Hitron Coda-4680. It work…
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12 hours no internet and zero customer serviceHey 👋 Fizz, We work from home most of the time. I have been without internet for 12 solid hours, re…
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home internetthe modem is broken we have been using for a long time, the internet cuts out all the time and we h…
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Why is my internet not working?We were watching a movie and my wifi connection dropped i am not able to log back on
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Router won't turn onI recently purchased a wifi router and it delivered today. I followed every instruction and managed…
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Return Wi-Fi modemCan the Fizz community better inform me on how to return my Wi-Fi modem? I received an email althou…
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internet connection interruption frequentlyFrequent problems with brief interruptions of internet connection have been occurring for a few mon…
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No wifiI did what you told me no internet need to send a technician over. thank you
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Where i can find the setting for the wps button to enable it?can any tell me pls where to acces the setting about the wps button.
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HelpI need to talk to someone about a payment arrangement for my account please
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Need a new modem since thunderstormsHello! We had a huge thunderstorm and a lightning strike close to my appartement. Since then, the …
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My internet down since 15:00 todayMy internet down since 15:00 today
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LAN internet connection dropping when using... TEAMsHi, Today, my internet connection dropped 51 times while doing a TEAM video call. I also did the s…
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