Internet Outage

Dark

Is anyone having internet issue as of today ? I'm not able to get on the internet. I'm located in Montreal around the H3W area if that helps.

elena code xzi4t

Hi @Dark ,

Probably an issue due to the temperature.

Have you checked on the Hydro-Québec outage https://infopannes.solutions.hydroquebec.com/info-pannes/pannes/pannes-en-cours?langue=en to see if there's a power outage in your area?

You can contact support at https://fizz.ca/en/support. At the bottom right of the page, you'll find a green icon. Click it to chat with support.

Dark

Hi @elena code xzi4t ,

It seems like there is some Hydro Quebec outage around me but no directly where I am. Maybe that's the problem i guess

elena code xzi4t

Dark

Feb 29, 2024

Hi @elena code xzi4t ,

It seems like there is some Hydro Quebec outage around me but no directly where I am. Maybe that's the problem i guess

Yes probably you take the signal couple of street near your house

elena code xzi4t

You can also monitor the videotron site

Outages and status of our services | Support | Videotron

https://videotron.com/en/support/outages

Check if an incident has caused an outage on our network and get troubleshooting tips to restore your services.

YvMo

Still out in H3M

elena code xzi4t

YvMo

Feb 29, 2024

Still out in H3M

There some outage near you, therefore, you can be affected by that

SuperFizzeur

There network outage because of the wind of last night.

Your internet will work soon.

frogbabygrill

Yes, there was an outage!

FizzyFizz JQMPM

It was definitely because of the outage! I hope it has been fixed promptly!