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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My internet stopped working, how do i get help fast?My Internet stopped working on the 30th of September and I contacted Fizz on the 1st October. It wa… -
Paid for 400 mb plan but only getting a quarter of that,whyyyyyy?Yesterday at 10 AM, I checked to see what speed I'm getting and it's 94 mbs even though we're payin…
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How to change my internet plan?I have newly joined Fizz and am waiting for the installation. I have initially paid for the 200 Mbp…
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Hello i just received my modem today, and apparently i don't have a coaxial outlet, and i need internet asap, i dont know what to do
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Is there a way to report internet is down ?It’s been an hour already and internet is down. anyone else experiencing this issue ?
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Good afternoon, today my Wi-Fi modem arrived and I did everything as indicated in the procedure butGood afternoon, today my Wi-Fi modem arrived and I did everything as indicated in the procedure but…
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My internet deactivatedMy internet deactivated but it says I have 6 days left. Please advise.
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Losing internetHi everyone...My main question is ( IS IT BETTER FOR ME TO CHANGE MY INTERNET PROVIDER ?) In last f…
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Why my 5Ghz wifi doesn't work sometimes?I don't know why only my 2.4Ghz works and I have to reset my modem to return the 5Ghz wifi. -
How can I switch from iPv4 to iPv6 for my XboxHow can I switch from iPv4 to iPv6 for my Xbox
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incorrect passwordI just received my modem and wanted to activate it. When I found the modem'm name in available wi-f…
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Can I have Fizz Internet and Videotron Internet at the same address?I am moving into my aunt's basement, and for work I need to have my own dedicated internet connecti…
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my Internet always drop from yesterdaymy Internet is so bad. Always cut ，cuntted more than 10times，and long time no Internet. We can no…
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Modem seems to be « offline » but I have everything activatedI have the modem ever since yesterday, I did everything to make it work (reboot, remove the cables …
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Moving and add a service ends up in the same place!Hi, I'm trying to add an Internet service to a new address, while keeping the internet service at t…
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Internet drops connection.Today September 1 2023 @ around 14:30 my internet has dropped connection. System goes down and the…
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Can I return my modem after the dealine ?Hi, I forgot to return my modem before the four weeks and I got charged, I wanted to send it back b…
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Just got my wifi Modem installed yesterday evening and Unfortanely does not appear on any devicesYesterday evening, a technician came to install my internet connection. It took significant time si…
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App cannot connect to modemApp cannot connect to modem and I want to change password
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Cannot make call againJust experienced the call service down again. Text service ok. Don't know since when it becomes so …
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Please helpSo I was wondering.. when I have some issues sometimes streaming. Now I noticed that the 5g light f…
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T-shape splitter on cableHi folks. Recently moved in to a home where the existing cable comes with a T-shape splitter on the…
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my internet stops working frequently & have to rebootmy home internet frequently stops working and i have to completely reboot the modem. which takes at…
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Is this Fizz HFC is actually FTTN?Hello 1## I am currently using Altima FTTN 45$/50Mbps but then I was looking at this Fizz plans …
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Me internet accessHi team, Since a hour ago, I have had no internet at home. I can connect the network but no interne…
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