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6jaxxwisesoul9
6jaxxwisesoul9 Posts: 1
edited December 2023 in Internet
can i use the same router i had instaled when i singed up for fizz if i havent payed my monthly subscription fee for acouple months

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,037 ✭✭
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    Hi @6jaxxwisesoul9

    You need to contact the support, since they are supposed to have charged for the modem

    And normally you cannot use a modem that you already have you need to get a new one.


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

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