How do I port out my account from Fizz to another provider?

Options
tim S. #39047
tim S. #39047 Posts: 1 ✭✭
edited March 3 in Internet

How do I port out my account from Fizz to another provider. The other provider says I am to receive a text but I have not received it yet

Answers

  • A17
    A17 Posts: 6,955 ✭✭
    edited March 2
    Options

    Hello tim S.,

    You must only do business with the other supplier at this time. Fizz has nothing to do with it.

  • Whizz
    Whizz Posts: 19,102 admin
    Options

    Hello @tim S. #39047,

    Thank you for describing your situation to me.

    If you still have issues in transferring your phone number to another provider, please contact us so we can verify the situation further. Please use the chat bubble located in the lower right-hand corner of the Solution Hub pages. If you have trouble finding it, click on the following link (with an incognito window ctrl+shift+n), and the chat bubble will appear within 15-20 seconds: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do.

    I hope you have a pleasant day!

    -Mihai, Community Moderator

This discussion has been closed.