Home internet just subscribed. (upgrade cannot be applied on first month)

kevmegforest

I tried to activate with the 1$ discount but could not do it.

Can you help me with this?

elena code xzi4t

Hi @kevmegforest

Sorry this is the guide for the bonus

What do I receive with the My Rewards program?

https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

Each time you reach a new level in the My Rewards program, you unlock a new upgrade. An upgrade is a long-term reward that boosts your plan every month, like additional mobile data or a monthly discount on the price of your Home Internet plan.

elena code xzi4t

Hi @kevmegforest

That it is the rule with Fizz, all the modification and bonus will be applied the next billing cycle.

this is the guide

Plan change policy (EN)

https://fizz.ca/en/plan-change-policy

Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. You will have to wait for the next payment cycle.

Pascal

Your Bonus will be activate to your next billing cycle and you can replace only one slot every month

FizzyFizz JQMPM

it' always like that... whatever change you made to your plan it's gonna be active from the next billing cycle

SuperFizzeur

The xtra bonus can be applied only at next billing cycle.