phone

Welcome
Welcome Posts: 2
edited January 10 in Internet
my phone will nor connect to my wifi

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 12,856 ✭✭

    Hi @Welcome

    Can you give use a bit more information?

    Did you try to stay near the router?


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

  • Whizz
    Whizz Posts: 18,416 admin

    Hello Welcome, 

    From what I see, my colleagues provided you with some details regarding the issue, to which, you have not responded. 

    If the issue persists, I would kindly ask you to reach out to us again, to verify the matter further. 
    Here you can find us: https://fizz.ca/en/support

    Thank you for your understanding! 
    Have a good one! 
    -Florin, Community Moderator 

This discussion has been closed.