Is FIZZ Tech run by BOTS now?
Internet was down this morning at around 7:30am. I contacted CHAT using my cell and after a long wait was given instructions on how to "change my password" ???? After asking person/bot what the password has to do with the INTERNET being down I get a responce on how to "reset modem with a sharp object". I've been down that road before. Now INTERNET is back on. Why can't FIZZ be HUMAN and deal with technical questions in a serious manner?