Share connection

Jf555555

Hi, when I share the wifi connection from my motorola to my Samsung it's ok. But when I share the fizz connection from same cellular its connecting but without internet.

Thank

Mark123_2024

https://forum.fizz.ca/en/discussion/2649818/share-connection

You should search in the settings. The Wi-Fi connection is not sheared in my opinion. I guess your other phone is linked to the same Wi-Fi.

Jf555555

Hi,

The wifi is shared. I can connect to the share Network. But this Network have no fizz internet. But on the main phone fizz mobile internet is ok

Thank

Whizz

Hello @Jf555555 ,

Sorry to hear about the issue.

From what I understand here, you have no connection when you do a Hotspot connection from the Fizz device that has Data from us to another device, which does not have Data from Fizz?

In this case, I can only suggest that you do a factory reset on the secondary device , reboot the phone , enable / disable airplane mode then retry the option.

On another note, be sure that the devices are compatible with the Fizz network, as shown here : https://fizz.ca/en/faq/compatible-devices else you might have issues.

Thank you for your understanding.
Have a good one,
-Raul, Community Moderator