RamaBoochia

Hello, I am not able to use my mobile data despite having data. I am getting "Sign In to Network". I have logged a ticket but no feedback since 5 days. The different tests I have done are: 1. Try the sim card into another phone and experienced the same issue. 2. Use another fizz sim card (Another phone number with a plan) onto my phone and mobile data works. 3. I have bought a new fizz sim card and has done the sim swap but experiencing same issue. Can someone advise any solutions that can work? Thank you.

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RamaBoochia
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  • RamaBoochia
    RamaBoochia

    Hello, I am not able to use my mobile data despite having data. I am getting "Sign In to Network". I have logged a ticket but no feedback since 5 days. The different tests I have done are:

    1. Try the sim card into another phone and experienced the same issue.

    2. Use another fizz sim card (Another phone number with a plan) onto my phone and mobile data works.

    3. I have bought a new fizz sim card and has done the sim swap but experiencing same issue.

    Can someone advise any solutions that can work? Thank you.

    Screenshot_20220728_200735_com.android.chrome.jpg


    July 29
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