Which web browser works well with the Fizz web site?

paul L. 16348
paul L. 16348 Posts: 3 ✭✭
edited May 18 in Internet

I created an account and logged in. But when I try to click on Internet → Our Plans and then 'Next', the page becomes blank and never appears, even after 5 minutes.

I am using the latest ms Edge.

The other pages I tried are working ok.

Best Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,432 ✭✭
    Answer ✓

    Hi @paul L. 16348

    I don't know which one works better, but I am using Firefox.

    Can you try to clear the cache also you can use the browser in private mode

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello @paul L. 16348,
    Sorry to hear about this inconvenience.
    You should be able to use any browser with no issue, there is not special or better browser that we can recommend to you.
    It all depends on what browser you like and usually use.
    Since you said that it worked well with the other browsers I advise you to keep using those ones.
    I recommend that if the site ever bugs or not loading or glitches for you to try from the same browser but in private/incognito page instead of clearing cookies and cache every time.
    I have selected this solution for your question as best answer.
    Hopefully you will figure it out what works best for you and your device to use on the Fizz website.
    Have a wonderful day.
    -Mihai, Community Moderator

Answers

  • paul L. 16348
    paul L. 16348 Posts: 3 ✭✭

    Ok thanks, it works with firefox. I really don't understand why it is not working with ms Edge though. I never had any problems with other sites.

  • Mark123_2024
    Mark123_2024 Posts: 4,795 ✭✭

    I am using Firefox and sometimes Fizz it's still not working.

  • kaitokun
    kaitokun Posts: 1,268 ✭✭

    I use chrome. It seems OK. Although sometimes it glitches and does an endless refresh. I just clear my browser history and it seems to work OK again.

  • Mark123_2024
    Mark123_2024 Posts: 4,795 ✭✭

    I didn't have problems lately.

  • THORGAL CODE WT31T
    THORGAL CODE WT31T Posts: 5,293 ✭✭
    edited May 14

    Usually, I use MS Edge to naviguate Fizz.ca and his forum but sometimes Chrome with my laptop, on my cellphone is always Chrome

    Someone told me that Chrome and Edge share the same rendering engine (Chromium), I don't know if that's true

  • kaitokun
    kaitokun Posts: 1,268 ✭✭

    On my pc I use Firefox sometimes but haven't used it to go on Fizz yet.

  • Mark123_2024
    Mark123_2024 Posts: 4,795 ✭✭

    It seems like the problem is solved for the moment on all the search engines.

  • Soma
    Soma Posts: 152 ✭✭

    I use Vivaldi, but the site glitches sometimes... randomly

  • kaitokun
    kaitokun Posts: 1,268 ✭✭

    Now that you mentioned it, I haven't had to clear my browser for thr past 4 days or so.

  • wenhan
    wenhan Posts: 1,170 ✭✭

    edge is based on chrome. You might get different results from default browser settings. Personally I use firefox then if I encounter issues switch to chrome/edge. If that doesn't fix the issue then you have to go old school and use internet explorer…

  • Mark123_2024
    Mark123_2024 Posts: 4,795 ✭✭

    It seems that Firefox is working good for Fizz.

  • AlexJS
    AlexJS Posts: 992 ✭✭

    Usually Safari works fine, but sometimes I have to use Opera, which is my backup.

This discussion has been closed.