Which web browser works well with the Fizz web site?

paul L. 16348
paul L. 16348 Posts: 3 ✭✭
edited May 2024 in Internet

I created an account and logged in. But when I try to click on Internet → Our Plans and then 'Next', the page becomes blank and never appears, even after 5 minutes.

I am using the latest ms Edge.

The other pages I tried are working ok.

Best Answers

  • elena code xzi4t
    elena code xzi4t Posts: 9,343 ✭✭
    Answer ✓

    Hi @paul L. 16348

    I don't know which one works better, but I am using Firefox.

    Can you try to clear the cache also you can use the browser in private mode

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • Whizz
    Whizz Posts: 23,610 admin
    Answer ✓

    Hello @paul L. 16348,
    Sorry to hear about this inconvenience.
    You should be able to use any browser with no issue, there is not special or better browser that we can recommend to you.
    It all depends on what browser you like and usually use.
    Since you said that it worked well with the other browsers I advise you to keep using those ones.
    I recommend that if the site ever bugs or not loading or glitches for you to try from the same browser but in private/incognito page instead of clearing cookies and cache every time.
    I have selected this solution for your question as best answer.
    Hopefully you will figure it out what works best for you and your device to use on the Fizz website.
    Have a wonderful day.
    -Mihai, Community Moderator

Answers

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