Converting Fiber to cable and pluging it into the fizz modem

Mcfriend
Mcfriend Posts: 2 ✭✭
edited June 1 in Internet
Hi!
Just wondering, I just saw a post where someone says the modem connects only to cable.

I'm already with fizz and am moving to a new appartment. My next location only has an optic fiber cable. I was wondering if by converting the fiber to a cable rg6 and pluging it into the modem, the signal would work. Or the signal from the electrical line has to come from the cable all the way to the modem ? I'm sorry if i'm asking a question already asked, I only saw partial answers to what I think I'm asking.

Have a great day !

Best Answers

  • AlexJS
    AlexJS Posts: 992 ✭✭
    Answer ✓

    Even if there were a way to convert fiber to cable, this would be so that you can get Fizz as your ISP? It will not work — the Fizz network is only over cable not fiber.

  • BeakBird
    BeakBird Posts: 3,587 ✭✭
    Answer ✓

    You would need a transceiver to convert the fiber to coax but as @AlexJS said, you still could not get the Fizz network as it operates on coax.

    You would get the network of the fiber connected ISP.

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,440 ✭✭

    Hi @Mcfriend

    You need to follow the moving procedure https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service, and if your new location as the possibility to have a coaxial cable, Fizz will send the tech in order to install one.

    You cannot have any adapter from fibe to coaxiale

  • Whizz
    Whizz Posts: 23,047 admin

    Hello Mcfriend, 
    I kindly wish to inform you that our internet service works only by coaxial cable therefore, if your new address will have the infrastructure, you can move there from your Fizz account. 

    For that, you can access My plans- Manage plan- Moving.

    Here are more details: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service 

    In case there is no coaxial outlet into your house, the technician will install it for you.

    For more questions regarding the subject, you can contact our customer services agents as they are available at any hour.

    To do that, open this link and select the wanted channel: https://fizz.ca/en/support 
    Have a great day. 
    -Lavinia, Community Moderator  

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