Why wifi so slow ?

huotsky

My router is litteraly one floor up my computer. So there's a distance of about 5-10 meters between them. My computer is running on wifi and my TV is directly plugged in the modem.

On my TV I have around 400 mbs. The problem is that on my computer I go for about 60 mbps. Signal strenght is at maximum.

Why is it so slow ? please help
Thanks

dkoa3029

try 5 ghz band instead of 2.4ghz if pc is far from modem it switch to 2.4 auto and its slower so force it to 5ghz

Step_WYQMY

Dont know why, maybe ask directly @Whizz , can check it for you

G225 code IRSGE

Hi, what is model of your Wifi Card ? If old is possible.

Try to split band too.

Whizz

Hello huotsky 

Does the issue persists on your computer only, when accessing the Wi-Fi?

Could you please make a network scan from the Fizz Application? If you do not have it installed please download it from Google Play or Apple Store.
The steps to make a network scan are:
►Stand next to your Modem
►Open the Fizz Wi-Fi application and tap the 3 dots in the top right to open the application menu
►Tap “Fizz support”
►Tap “Tools and support”
Follow the prompts and accept all permissions until you reach the feature screen then click on Network Scan
Allow the 2 minutes Scan to complete (do NOT minimize the application)
After the scan is done, please let us know so we can verify on our end the results:
Here are more details regarding speed issues https://fizz.ca/en/faq/my-wi-fi-network-not-optimal-its-slow-or-it-cuts-what-do-i-do

Thanks for your kind cooperation.

Have a lovely night!

-Ingrid, Community Moderator