I mistakenly blocked a device I did not recognize and it was my laptop how do I unblock it again?
Best Answer
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Hi @MimiB
If possible, try using a different connection method, like switching to Ethernet if you have Wi-Fi disabled, or vice versa. Alternatively, you can use your phone by connecting to the modem. Open a browser on your phone, connect to the Wi-Fi, and go to the address 192.168.0.1. Use these credentials to log in:
Username: cusadmin Password: the Wi-Fi password
If none of these options work, you can reset the modem by pressing the button on the back for 10 seconds (though this is a more drastic step), you need to reconfigure the modem as the first day
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Answers
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not sure about the app but you can always plug your laptop to the modem with ethernet and access it and change the settings
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Go to app...my devices and on the upper right you can see phone symbol,click on it and deblock any device you want
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