Can't close fizz chat but need help

Overlinking
Overlinking Posts: 2 ✭
edited November 4 in Internet
No agent in my chat, I need help, I've been waiting for an hour, the previous agent didn't close the ticket, it's ridiculous

Best Answer

  • Whizz
    Whizz Posts: 23,465 admin
    Answer ✓

    Hello Overlinking 

    We're really sorry for the inconvenience.

    Following my verification, one of our superiors have contacted you via email yesterday and there is no response yet. The ticket number is #311795; it can be accessed via your Fizz account -> My settings -> My tickets.

    Feel free to contact us directly if you have other questions https://fizz.ca/en/support

    Thanks for your kind understanding.

    Have a great day ahead!

    -Ingrid, Community Moderator 


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