Internet suddenly because very slow in the last 4 hours

SP_net
SP_net Posts: 2 ✭
edited August 3 in Internet
Hi,
My Internet suddenly become very slow.
Can you check what cause this?
I have unplug the cable and it still very slow.

Answers

  • BeakBird
    BeakBird Posts: 3,654 ✭✭
    edited August 3

    Hi.

    Unplug your modem from the power source. Wait until all the modem lights are off. Then wait another 10 seconds and plug the power source back in.

    Let us know if you still have slow speed afterwards.

  • Whizz
    Whizz Posts: 23,498 admin

    Hello SP_net,
    I'm sorry for the inconvenience that might have caused you.
    I have verified and you managed to contact us and resolve this issue privately.
    If you ever encounter any issues with your internet we have this FAQ that can help you https://fizz.ca/en/faq/my-wi-fi-network-not-working-its-slow-or-it-cuts-what-do-i-do
    I will close this thread now.
    Best wishes,
    -Mihai, Community Moderator

This discussion has been closed.

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