why cant i see my advanced parameters i manage my plan?

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ush
ush Posts: 8 ✭
edited July 14 in Internet
It is very annoying that it doesnt work

Best Answer

  • Whizz
    Whizz Posts: 25,462 admin
    Answer ✓

    Hello ush,
    I apologize for the issue.
    I have verified and you currently have a plan change order in progress and you are also in the freeze period.
    This is why the option for Advanced parameters is not available right now since you cannot make any changes to your plan while in freeze period.
    Here you can read more about it  https://fizz.ca/en/plan-change-policy
    Once the new payment cycle begins you will be able to access it without any issues.
    Thank you for your understanding and cooperation.
    Have a nice day.
    -Mihai, Community Moderator  

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