Not able to enroll home Internet

Did Fizz pause Internet services?
Answers
-
Hi @jioujiujiu
Do you have a specific error?
Is your address in an area with the cable internet from Vi…..
Can you try using the browser in private mode?If nothing helps, please contact the support https://fizz.ca/en/support
0 -
@jioujiujiu said:
How to enroll home Internet?
Did Fizz pause Internet services?Did you check if your adress is in Fizz area?
0 -
where do you live?
0 -
Hello jioujiujiu ,
Sorry to hear about the issue.
Please try to subscribe from another browser while using a Incognito private navigation window using these steps : https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet as on our side, the subscription process looks to be okay and active.
When you try to add the address, I suggest using the option ` I couldn`t find my address ` as you will be able to manually select it , leaving less rooms for typing errors.
If you still have issues, I suggest reaching our customer service on Live chat for further investigations.
Thank you for your understanding.
Have a good one,
Raul, Community Moderator0