My downstream light has been flashing for two days. Just moved apartments; can't get the internet

AlexZ
AlexZ Posts: 2 ✭
in Internet
Already tried unplugging/restarting/factory reset

Best Answer

  • Whizz
    Whizz Posts: 29,222 admin
    Answer ✓

    Hello AlexZ,

    Thank you for letting us know about this situation.

    I verified your account and I can see that you had an appointment with a technician a bit earlier today.  

    The appointment appears to be completed and your modem is online with optimal signals in our tools now. 

    If you still encounter any issues with the connection please contact us from the support page for further assistance.

    Thank you for your understanding.

    Have a good one!
    -Vlad, Community Moderator

This discussion has been closed.

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