deactivate my internet home service

Afif

please tell me how do i proceed for that

makejopa

I would contact support: https://fizz.ca/en/support. They will be able to help you.

Mike RZMAX

@Afif said:
please tell me how do i proceed for that

"To unsubscribe from your Home Internet plan, go under My plans > Manage plan > Unsubscribe and follow the on-screen steps. Don’t forget to note your return ID number for your Wi-Fi modem."

See FAQ following
https://fizz.ca/en/en/faq/how-do-i-unsubscribe-from-fizz-home-internet

junozero

Contact support: https://fizz.ca/en/support.

Whizz

Hello Afif,
Thank you for your question.

I can see that you managed to also contact us privately. To unsubscribe, you need to log into your Fizz member account → My plans → Manage my plan → Unsubscribe then follow the instructions and send the modem back to us through a Videotron store.
You can see more details about this here: https://fizz.ca/en/en/faq/how-do-i-unsubscribe-from-fizz-home-internet.

I hope you have a pleasant day!
-Mihai, Community Moderator