Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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How to add perk or referral code to new mobile plan?I already have an internet plan with Fizz, and I'm just adding a mobile one. I have a perk that giv… -
SIM card activationHi, I've cancelled my current mobile plan to transfer it to my order Fizz account, which has my int…
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Transferring mobile plan to another Fizz accountHello, So I have a mobile plan and and internet plan with fizz, but on two separate accounts (my ro…
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I still can’t make a callIt’s really frustrating, I can’t make a call it says ( last line it’s no longer available) do you w…
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I bought a 1g add on today. The data was never added and now I see it as if I used it all today.I bought a 1g add on today. The data was never added and now I see it as if I used it all today. I …
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My phone number is not transferred after 3 hoursI checked and Videotron has not received a request to transfer my number. I am travelling and nee…
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I want to sue fizz over theft. 12 times after cancelations my account and being warned of lawsuitI have worn them numerous times since June 12th not to touch my credit card and they continue to st…
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Why can I not open most of the apps on my phoneI ran out of data a couple days ago so i had to buy an add on for extra. Though since i've gotten t…
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Phone statusHey there, I would like to know if I'm having any issues with my calls. Whenever I receive a call …
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I got my new sim card, but i cannot change it ?Hi, everyone, I got my new sim card, but under manage plan, there is no change SIM card option. Do… -
Call end?Hey there, I would like to know if I'm having any issues with my calls. Whenever I receive a call t…
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Call dropsHey there, I would to know if I'm having problems on my side . My calls keep dropping whenever I co…
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Ottawa LTE?Anyone in Ottawa area see LTE? (Monday 12:36pm) -
Email to SMS - Access deniedTried to send an email to 1514XXXYYYY@fizz.ca and got a reply "Access denied". It seems a…
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VoLTE SIM activation timesHello everyone, I have received my new VoLTE SIM yesterday and I followed the instructions. Setting… -
Cannot log in with "Log in with Google"Hello, I usually have SO MUCH DATA since I work from home and I'm usually using Wifi. However, si…
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Correct my addressI signed up with Fizz for home internet and Representative will come to install my modem, but I no…
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International Data - CUBAI will be travelling to Cuba. Are there are travel addons for Data in Cuba
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Since 17 days. No sms no dataFizz customer service doesn't help. don't see anything related to you except payment and activity. …
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New SIM cardIn our family we have 4 phones with 4 fizz plans. My husband and kids each got an email asking the…
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Getting a refund because my activation is still pending for 4 days nowHi, I am still waiting for your team to resolve my ticket about my activation. It has been 4 days …
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Why nothing works in France - everything was working in the UKI arrived in London UK on July 7 2022 - and both SMS and data were working - about 90% of the time.…
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My phone disconnected from the LTE Network and it won't connect backHello, Since tuesday my phone stopped connecting to my mobile network. I have been using fizz for 3…
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false alertWe heard 3 really strong noises about 11h30pm, july 18th (the same when there's an amber alert) but…
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Though I have activated 500mb data perk, I am not getting internet in my phoneHi, I have activated 500mb data perk yesterday. It showed in fizz app that, my 500mb data perk is i…
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Unable to see "Change SIM card" link under Manage PlanI received my new Volte SIM card but do not have the "Change SIM card" link under My Plan…
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New sim card already activated on another accountHey! So I tried to activate my new Volte sim card I just received and after trying to activate it I…
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I can't get verification codeHi, I was trying to get the verification code from the Bank of America, but this does not seem to b…
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Ordered wrong add-onI was to order data Travel Add-on for USA, but I bought regular data Add-on. Can I get a refund, re…
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Incoming International Calls - From EUROPEHello, My plan includes unlimited calls and covers Canada. Will I be charged if I receive internati…
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