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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Website graphic showing wrong mobile rateMy mobile rate is $39 per month. I logged in to the website today and I saw that the layout had cha… -
getting the Sign In to Network errorIm not able to connect on data. It's going me the sign into network page. I checked on wifi and I s…
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Travel add-onI bought a 2 GB travel add-on Where do I see the remaining data available? EDIT: OK I Got my answ… -
BillingWhy is my monthly plan saying $153?!
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Can't register to fizz networkCan't register to fizz network with new sim card. Itnis telling me my sim is not provision for vioc…
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Porting number to FizzI live in Ottawa (South Keys area). I ordered Fizz phone and phone service service. My SIM card was…
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Visual voicemail only on mobile data? not wifi?Hi, got a question. Whenever I get a voicemail, I don't receive any notifications from fizz's visua…
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How can I use data in TorontoI want to travel to Toronto, can I use data and call there?
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Can't make roaming calls or access VoLTE settings on samsung note 9 in the USAI recently bought a roaming add-on to use in the USA but am unable to make calls on my Samsung Note…
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Why people can not call me?Hello, My mobile plan is for Quebec. I went to Toronto last weekend. But my friends from other plac…
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Strange SMS which doesnt accept repliesReceived SMS that says its from FIZZ, but wont accept replies, with a BIT.LY link is this legit?
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Anyone experience mobile data outage west of Ottawa this week?I was near Perth Ontario this week with family, all on fizz, and none of us could get data to work,…
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Can’t connect internetConnection doesn’t work
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Whatsapp - Included in Unlimited Text messages?Simple question, is Whatsapp included in the unlimited text message plan, or does using Whatsapp co…
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lost Pinhi! i lost my voicemail pin!
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existing SIM card in new iPhoneHi I have bought a new iPhone (using $100 rebate perk). Last night I've put the existing/old SIM ca… -
Can't send text message (error 2)Hello, I have been using Fizz for years, and ask support for help. They told me I don't have text p…
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Will Xiaomi Redmi note 12 Pro will work with fizz mobile?Xiaomi Redmi note 12 Pro, Global ROM Redmi Note 12 Pro There is an Aliexpress summer sale, and I a…
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Îlots d’été?Hi, Is the promotion still going on? I can't find the official information from Fizz. Can someone g… -
LTE data not workingWhen I first got the new LTE sim, everything worked except my data. I chatted with a CSR and a tick…
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iMessage won’t activateHi, iMessage will not activate with my Fizz number. If I insert another SIM my iPhone asks me to up…
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How to gift data to my friendNeed to gift data
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I can't update my payment method.I'm trying to update my credit card information. I entered a new card number and changed the billin…
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Can't send text messages (error 0)Hello, it's been a couple hours that I have been unable to send text messages... I've tried switchi…
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Voice+text addonHi, If I'm on a data only plan, can I buy an addon for voice+text when I need to? Thanks!
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