Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Fizz Referral fraudulent claimsRaising this here to see if others have had the same issue because I’m planning on filing a complai… -
My SIM card is still in status "activating pending'Not only my activation is not completed after more 16hours, but when I tried to call the #cell is r…
-
Reactivation of my old phone numberCan I reactivate my phone number which was deactivated one year back with same number
-
Travel - I go to the travel option, but can't get furtherI can't select any country, I need to go the US (tried Chrome and Edge) any ideas?
-
I get weird scratchy sounds on my phone and then my call gets dropped. How can I avoid thisI get weird scratchy sounds on my phone and then the call gets dropped. It happens about 5 seconds …
-
I’m still at activation pending for my sim. It’s been 2 weeks.its been two weeks I am waiting for the sun to work
-
going to university outside of the fizz network zone?I'm with fizz and it's great. But I'm going to be going to university in Waterloo for the next 8 m…
-
Videotron offering better value mobile plans than Fizz, its 'supposedly' value brand.I am considering switching from Fizz to another mobile carrier. I checked Videotron offerings and f…
-
Is my phone supposed to be able to read the SIM's phone number?When I go to the SIM status section of my phone, it says my phone number is "unknown". Is…
-
-
Recovery emailWe are not able to open recovery e mail
-
QuestionI have some questions regarding my account
-
-
SIM new, your system don't want to activate wit the old number.I pay for the internet but I don't have it . You send me new one SIM card to replace the bed old o…
-
Hi i cannot do and receive any calls, help pleaseHi i cannot do and receive any call, please help?
-
SIM card POS charged me but didn’t give a SIM cardSo I’m already a customer on fizz and decided to buy a chip for my girlfriend. I went to the closes…
-
I cannot complete payementWhen i want to complete my payement to activate my sim card, i got a message saying that i have rea…
-
Sim card question.Hi everyone, I have a phone with dual slot for sim card, I'm already a customer of fizz and I have…
-
Phone disconnects from Fizz network when switching to LTE+For the past month I've been having frequent (multiple times per day) issues when trying to make ca…
-
VoLTE SIM card?Hi, When should I expect to get a confirmation from Fizz on sending me the new SIM?
-
transferI transferred my fizz number to an american number using the code **21*number#, how do I undo it?
-
system errori get a message saying system error everytime i try to get a sim card
-
Volte cardHi, I’ve received my Volte card 3 weeks ago and I didn’t receive my free 5GB promised when ordering…
-
about unsubscriptionI applied the unsubscription of my internet on August 8th and my bill cycle is at 2nd of the month,…
-
Where’s my sim card?I ordered a sim card 9-10 days ago, it says status delivered but it nowhere to be found. what shoul…
-
Cannot change coverage - "adjust your plan" button disappearedHi, I'm trying to change my coverage (precedure explained here https://fizz.ca/en/faq/how-do-i-cha…
-
Is someone else trying to use my number?I have a data only plan but have recently been getting texts from fizz saying: "Action require…
-
Missing text messagesHello, Since yesterday, I noticed that some text messages are missing. My contacts are texting me b…
-
Do you have good call quality on the border with Ontario?Do you have good call quality on the border with Ontario? In Montreal, the phone works perfectly bu… -
Sign in to network - Mobile dataHello community, I have not been able to use mobile data since last friday. I do have mobile data …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.