Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Free VoLTE SIM card swap offer from FizzAnybody got this e-mail? Fizz offer FREE VoLTE sim card for me. Is it mandatory to swap? Or I don't… -
Why doesn't my data work across Canada?Hello, i have a nation wide plan with 3gb of data, but when i tried using it in another province, i…
-
Hi, seems that I still not having no access to data since rogers deffect. I'm in bc for the summerSo probably on rogers network. Any idea when its going to come back ?
-
Does anyone know what are all of the different upgrades we get at every level?I was just curious about it, because I was wondering if it varied from person to person...so maybe …
-
No confirmation on the site or on my email after I ordered a sim cardHi! I ordered a sim card a few minutes ago and the request didn't seem to process. I put in the inf…
-
Why can’t I make or receive calls despite having unlimited minutes?As of this morning, every call made to me or that I tried to make sends me a text message saying: “…
-
As of July 2022, you will not be able to make or receive calls and text messages in the USA?Hi, my husband and I live in Canada and joined Fizz to get a plan so we can stay long periods of ti…
-
my SIM cart does not work anymorehello , my sim cart does not work anymore ,i tried everything :/
-
What is going I currently have no service, but account is active ?Yesterday couldn’t make calls and this morning I woke to no service? And my account is in good stan…
-
short trip to the USHi, I just signed up for the Quebec/Canada plan. Next week I am going to the US for two days. I don… -
I cannot connect to fizz mobile data.It shows as connected but I cannot get data. It says LTE+. When I reboot i get "sign into netw…
-
SIM Card Not Being Detected when Plan is ActiveI activated my SIM card, transferred my phone number to Fizz and built my phone plan but now my SIM…
-
Service not workingMy phone got deactivated and I updated the payment method, and paid. Now my phone appears as the ne…
-
My friend wants the price I’m payingHello, My friend wants to be with Fizz once she found out how much I pay for my plan. I had my plan… -
SIM reports the incorrect phone number (but phone works)When inserting my SIM on a new phone (or after factory reset) it reports the incorrect phone number… -
New mobile plan is in 3G not LTEwhy on Earth this is not LTE as it should? -
Phone plan old priceI’ve been with Fizz for a while and would like to upgrade my plan. The plan has gone up. Is it pos…
-
No mobile internet connectionIt keeps asking me to sign in to network but there is only a blank page after I tab on it.
-
Changed phone, but old one still shows in Fizz portal (now with new user's number)I bought a new phone and gave my old one to another Fizz user. They set their phone up (with their …
-
Unable to make a local call "your plan doesnt allow you to make this call"Hi! I'm at my house and since this morning I can't even call my neighbour. I get the " "…
-
Volte - why Fizz doesn't ask clients to buy a new sim and Fizz credit it in the next bill?Why Fizz should send invitation in batches and ask the clients to wait until it's our turn. Plus fi…
-
The "unsubscribe" tab has been removed from my accountI unsubscribed last month and got back on fizz immediately after, to give fizz one last chance. Thi…
-
Will I keep my legacy cell plan if I switch sim cards?I have been with fizz since the start and have a pretty good plan I will be leaving for the states …
-
Phoning and texting in the USI just got an email that as of July only the LTE data network will be available in the US, does thi…
-
-
-
I have reached the maximum number of attempts.What can I do???
-
What do I do if the Sim card I bought is outdatedFIZZ users are purchasing a VoLTE Sim card at Couche-tard stores. There is not really any way to c… -
Failed (illegal) attempt to port out mobile number appears to break Fizz backend.Someone tried to port out my mobile phone number (wlog ***-***-1234), which required confirmation v…
-
New phone is not workingReceived a brand new Phone. I have started to configure the phone and the screen turned white how c…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.