How to suspend temporarily my mobile plan during July?

Andres39
Andres39 Posts: 3 ✭✭
edited June 2023 in My Mobile

Hello, this summer I am going away for vacations outside Canada and USA, I'd like to stop paying mi 2 mobile plans for the month of July.

Please, how is the way to do it?

Thank you

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,390 ✭✭

    There is no way to suspend it. The only thing you can do is to go to the minimum plan for this period.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,983 ✭✭

    Hi @Andres39

    @Andrei_ref_R7VK1 is corretct

    However, it would like to add, remember every time you change your plan you will pay the current price.

    This is the text from the fizz page


    Important: A freeze period is in effect 108 hours (4.5 days) before the end of your payment cycle, during which time no changes can be made to your plan. 

    Important: Any change to your plan must therefore be submitted 108 hours (4.5 days) before the end of your payment cycle to come into effect at the beginning of your next payment cycle. Not respecting this delay means changing your plan will be impossible and you will have to wait for the next payment cycle. 

    You can only replace your plan with one of our plans offered at that time, and your old plan may no longer be available or may no longer be offered at the same terms afterwards. 

    Some discounts or promotions may no longer apply after you switch (for example, certain services or options that were included in your old plan may be charged under your new plan or may no longer be available). 

    In the case of data roll over for a mobile plan, the data will take on the attributes of your new plan. 

    Example: If you had a monthly Quebec plan and replace it with a Canada plan, your unused data of the previous month (Quebec) will be valid under your new plan (Canada). Conversely, if you had a Canada/US plan and switch to a Quebec plan, your unused data will be valid in Quebec only once the new payment cycle starts. 

    A new services agreement with the changes applied will be put in your Fizz account. A copy will also be sent to you by email using the address associated with your account. 


    source: https://fizz.ca/en/plan-change-policy

  • Derr
    Derr Posts: 6,384 ✭✭

    If it’s only for one month, I wouldn’t cancel my plan, especially if you have a good deal because you might regret it if you are not able to get the same plan.

  • AK20230110
    AK20230110 Posts: 5,083 ✭✭

    @Andres39 Hello,


    Create the minimum Quebec Only plan. like @Andrei_ref_R7VK1 suggested.

    July is coming fast: keep in mind the suggestions from: @Jess_i88b6

    Also, remember:

    You could still use Fizz outside of the coverage area: incoming texts are always free, whether you’re within your coverage area or not, and whether you opted for unlimited texts or not. 


    Have a nice trip!

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,875 ✭✭

    Unfortunately, you cannot suspend it... you can only change it to make it as cheap as possible until you come back from your trip

This discussion has been closed.