Website use

Antonio P. #3604
Antonio P. #3604 Posts: 11 ✭✭
edited June 2023 in My Mobile

You're website is a god damn ******* joke - a 12 year old could have built a better platform - call me right ******* now to fix my account - OR I ******* cancel and go with just about anyone else who gives a **** about customer service !!!

Answers

  • Whizz
    Whizz Posts: 23,455 admin

    Hello Antonio P. #3604 
    I am sorry to hear about the situation encountered! I can assure you that this is not the experience we want our customers to have and your satisfaction in our services truly matters! 
    According to our community guideline, I've had to modify your post, in order to keep an appropriate language. 

    As for the issue encountered, I've noticed that one of my colleagues already escalated a ticket for it, for which, we'll contact you back via email once we have a response. 
    If you've got other issues, please, reach out to us in private, to sort this out. 
    Here you can find us: https://fizz.ca/en/support

    Have a good one! 
    -Florin 

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,879 ✭✭

    You have to contact the customer support by chat, facebook or whatsapp yourself. They are not gonna call you

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