Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Invalid IMEI errorIm unable to activate. I get this error: The IMEI you provided is incorrect We are unable to trans… -
require SIM cardI missed your email sent me September for the SIM card changing, if I can change now? I need 3 sim …
-
Plan to buy Can-Usa for 3 mo travel. Will full phone features work like in quebec?What do I need to do on my 5G phone to get full roaming service in US? Upgrade to a New SIM card? …
-
Shortcodes do not seem to work with FizzCanadian Tire bank sends SMS notifications in case of a suspicious transactions. I was unable to co…
-
allow user to transfer their numberI have mutipe phones under my account in Fizz. I want to allow just one user to transfer their num…
-
Toronto, OntarioI live in in Toronto, Ontario. Can I subscribe to Fizz.
-
My new SIM card is not working- no text or calls. Please helpI have installed the new SIM card yet it’s not working to text or call
-
Is it possible to get credited for international add-ons that do not function?Bought data and calls add-ons for Mexico, but neither working with AT&T local provider. I read …
-
Unable to reply TD fraud alertHi there, I’ve been a fizz user for 2 or 3 years. My plan doesn’t include text but I can use my wal…
-
Travel to Asian countryDear, I have plan visit the Asian country as Vietnam, Thailand, Singapore. I want to know my phone …
-
How long do data roaming add-ons last?I bought some US data for a trip back in September but didn't use it all. Now I'm going to the US a…
-
Can leftover roaming data be used back in Canada once the trip is over?I'm trying to figure out how big of a data add-on to get for an upcoming trip. If I end up with som…
-
Is there a voicemail recording time limit?On average I spend 0-10 minutes on the phone monthly so I was thinking about changing my plan from … -
My SIM is activated but won’t accept payment from my credit cardDesperately wanting to get this fixed, have also tried my partners credit card (his is Canadian) an…
-
-
prime de référence mobileEst-il possible d’appliquer la prime de référence mobile sur une facture de forfait internet? Merci…
-
Rodney AlfonsoHello. If I have a SIM card that I never used with a plan requested. This same SIM can be used to a…
-
US Canada Plan - 3 month ruleQuestion for the pros. From what I understand, when on the Canada-US plan, you can only be in the …
-
When does the billing cycle begin?I am wondering when does the billing cycle begin exactly for a new plan? Does it begin when I place… -
How can I find my plan payment history for my unlimited internet plan?I'm trying to submit my payment history for work from home reimbursements but I need the bills and …
-
Referral bonus applicable if you already have Data plan?If I already have an internet plan and want to add a mobile plan, can I still use a referral code f… -
Are there any benefits in putting 2 mobile plans under 1 account?Are there any benefits in putting 2 mobile plans under 1 account? Or better to have separate accoun…
-
Advanced settings not showing upAfter clicking on My Plans>Manage Plan, the Advanced Settings is not showing up. I need it to re…
-
New line goes to another personI open a new mobile line 6 days ago. It is activated immediately. However, I can only make a call. … -
Using international text to send sms to Japanese mobile phoneHi, If any one can send a message to Japanese mobile phone number, please share with me which way …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.