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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Long-distance call disabledMy plan currently includes all of my region and country, which is Canada, although I am still unabl… -
Change my planWhen I joined the fizz, my plan is 30 mbps, every month is $40, right now it changed to $35 per mon…
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Unable to receive 2 factor authentication SMSI travelled to France and opened a local bank account. I provided my Fizz Canadian phone number for…
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Data transfertHi, Can I share data to a Fizz user without data in their plan ( only phone and texto) Thank
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Imei notificationI have contacted support and after resetting the system 2X the problen still exists on the website … -
iPhone “call failed” immediately to Fizz client in USAHi guys New to Fizz. Have the Canada + USA plan. I am currently in Quebec trying to call a contact …
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Why my roaming in NYC is not working?This the second time having this issue I purchased 1GB for the US. My roaming is on. It shows I p…
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Before to transfer my real my phone number and close accompte with my old service provider...I have my SIM card. I have two choices: Take a new phone number or Transfer my actual phone number.…
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VOLTE, VOLTE, VOLTE - USA serviceMy partner and I will be traveling to the USA in May/June and we NEED voice and texts. We just purc…
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Need 500mb data QU4YOHi everyone I’ve been having big time data issues with Fizz since beginning of February. They are …
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Sign-in to networkWhile roaming I looked at my phone since the pages would not load, now the notification 'Sign-in to…
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Accumulated rolloverA Fizz text I received states I accumulated rollover that will apply during my next usage cycle, do…
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Does Fizz work outside of Canada?I have recently moved my whole family to Fizz. We usually travel to Europe and was wondering if Fiz…
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Follow up to previous post re: Data Gifting without a data planTL:DR--no, you cannot receive gifted data if you do not have a data plan, even though Whizz said yo…
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Why can’t I make phone calls from Florida although I have the Canada USA package?Why can’t I make phone calls from Florida although I have the Canada USA package?
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Has anyone ever had problems porting a Rogers number to Fizz?I was trying to port over one of our Rogers numbers to Fizz, but always came up with an error durin…
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Transferring phone number from VirginGood Morning, 1) I would like to port my phone number from virgin mobile canada to fizz. 2) I wo…
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wallet suspendI have money in the wallet for my kids. I want to suspend the wallet until they ask me to open it, … -
I have a Quebec plan (rather than a Canada wide). Can I receive calls from outside the province?Also, are text messages limited to Quebec only?
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Does fizz allow for mobile data hotspottingCan I use my phone as a hotspot? I'm wondering before I switch over :)
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Unsubscribe from a planI was considering unsubscribing since I have to accumulate enough funds for another month of a Fizz…
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Activation not workingI am trying to transfer my phone number and I picked a plan, entered all the necessary info, IMEI, …
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Checking phone messagesHow can I check my phone messages in an area where there is no data service?
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I don't receive SMS from International - MexicoHello, At the top of my plan, I subscribed to a travel Add-on for data. This is working, but imposs…
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Data not working for almost 2 weeks now-FIZZ Closed my post BEFORE RESOLUTIONThis is very interesting...I have received no resolution to my problems with accessing my data YET …
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