Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Lost SIM and unable to activate replacementI traveled to Europe and used a local SIM. In the process I lost my fizz SIM card. So I ordered a… -
I am in the States with US plan. I cannot make or receive phone callsPlease helpCannot make or receive phone calls
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WiFi blocking Netflix showsEvery few days, certain TV shows disappear from my Netflix account. When I turn off WiFi and I am o…
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Europe coverageDoes the data plan work in Europe/Spain? Do I need the new voLTE sim card? I'm planning a trip and … -
How come mobile data not working on iphone5?How come I cannot set the APN settings on iPhone 5? The mobile data is not working only voice and t…
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Why is international coverage so awfulMyself and my family have now gone to several states in the USA, to italy, London and Paris. Our ph…
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Refferal bonusHello! Someony can show me where i can see my refferal bonuses? Thanks!
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I’m unable to make calls after activating my new SIM?Fizz recently requested that I get a new SIM from them (free) as they’re improving their network. A…
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Is there a Fizz app to see how much data I have left?Hi Is there a Fizz app to help me see how much data I have left on my monthly mobile plan? Thanks
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Can't make or receive callsCan't make or receive calls
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My number is not workingMy number is not working , you charge me
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40$ rebatei applied the 40$ rebate when i signed up for internet and now in the service agreement it shows 13…
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i am trying to activate a new sim card on my accountwhen i try to activate it to my existing number it wont let me
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Transferring a line without the old SIM cardHi, I am trying to transfer a phone number from Telus to Fizz, but I do not have my old Telus SIM c…
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I have a new cell , same sim card , no internetI have a new cell , same sim card , no internet
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How to transfer my number?I am currently with Telus and I followed the steps to transfer my number with fizz. Fizz said I was…
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The new VoLTE technology issueHello, I received an email saying: Your SIM card must be changed. Our network is evolving. The 3G n…
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A new FREE VoLTE compatible SIM card is waiting for you for: 438XXXXxxHello, I received an email saying: Your SIM card must be changed. Our network is evolving. The 3G n…
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can I send pictures and PDFs by SMS?I received some before, but seems I can't send it
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Manage Plan bugsI can't do anything for my mobile plan. There are no options available anymore, and this is after …
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How do i know when the sim card will be activated?I went on the site and activated my sim card. I placed it in my phone but nothing happened i have a…
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HELP: I need to provide my account number to transfer my phone number from Virgin to Fizz.I need to chat with a Fizz representative to give them my Virgin account number. I can't figure out…
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New sim card VoLTEI received a mail asking me to order a new sim card, however when I click in the link and enter my …
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Can you give points before unsubscribing/cancel your accountHi, I'd like to know if there is a way to give my points to a friend before cancelling/unsubscribin… -
Change planHello, I changed my plan last month (to include international calls) and received a confirmation …
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WiFi Calling - Status Update PleaseWhat is Fizz’s status in implementing WiFi calling? I get terrible/no Fizz reception in Bouchervill…
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How much would it cost meHow much would it cost me to switch from Bell to you for my cell setvice?
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can not receive verification code SMS from CIBC BANKI'm having the issue with receiving one time verification code from my bank to sign into my account…
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Friend in town for 1 monthMy friend is in town for a month and needs a mobile plan. She already got a Fizz SIM card. Just won…
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