Problem with my sim card

Miriam08
Miriam08 Posts: 1 ✭✭
edited June 2023 in My Mobile

Hello, I activated my SIM card around 7:20pm tonight and it still doesn’t have service on my phone now at almost 1:05 am. The only thing that appears on my phone top right is sos and I tried restarting my phone it still doesn’t appear. When I go on the app it says my SIM card activation is pending. I would like help to make the sim finally work as soon as possible. Thankyou in advance for your help.

Best Answer

  • Whizz
    Whizz Posts: 23,494 admin
    Answer ✓

    Hi there, @Miriam08!

    Thank you for reaching out to us.

    I've escalated a ticket to the technical team for this issue. You can track the ticket under the Overview section of your account. We'll get back to you by e-mail as soon as we have any news.

    Thank you for your understanding.

    Have a good day!

    -Ionut

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