Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Manage Plan bugsI can't do anything for my mobile plan. There are no options available anymore, and this is after … -
How do i know when the sim card will be activated?I went on the site and activated my sim card. I placed it in my phone but nothing happened i have a…
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HELP: I need to provide my account number to transfer my phone number from Virgin to Fizz.I need to chat with a Fizz representative to give them my Virgin account number. I can't figure out…
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New sim card VoLTEI received a mail asking me to order a new sim card, however when I click in the link and enter my …
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Can you give points before unsubscribing/cancel your accountHi, I'd like to know if there is a way to give my points to a friend before cancelling/unsubscribin… -
Change planHello, I changed my plan last month (to include international calls) and received a confirmation …
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WiFi Calling - Status Update PleaseWhat is Fizz’s status in implementing WiFi calling? I get terrible/no Fizz reception in Bouchervill…
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How much would it cost meHow much would it cost me to switch from Bell to you for my cell setvice?
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can not receive verification code SMS from CIBC BANKI'm having the issue with receiving one time verification code from my bank to sign into my account…
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Friend in town for 1 monthMy friend is in town for a month and needs a mobile plan. She already got a Fizz SIM card. Just won…
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USA and walllet was empty before I could use ithello, I added some money to my account to be able to move during my visit to the USA, I added 5 do…
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When will my number be released for me to transfer to another company? My account is disabled.When will my number be released for me to transfer to another company? My account is disabled. I ca…
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Switching to VOLTEI have a sim card without red lightning spark sign. But, at the setting of the phone, I can see Mob…
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Fizz Referral fraudulent claimsRaising this here to see if others have had the same issue because I’m planning on filing a complai…
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My SIM card is still in status "activating pending'Not only my activation is not completed after more 16hours, but when I tried to call the #cell is r…
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Reactivation of my old phone numberCan I reactivate my phone number which was deactivated one year back with same number
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Travel - I go to the travel option, but can't get furtherI can't select any country, I need to go the US (tried Chrome and Edge) any ideas?
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I get weird scratchy sounds on my phone and then my call gets dropped. How can I avoid thisI get weird scratchy sounds on my phone and then the call gets dropped. It happens about 5 seconds …
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I’m still at activation pending for my sim. It’s been 2 weeks.its been two weeks I am waiting for the sun to work
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going to university outside of the fizz network zone?I'm with fizz and it's great. But I'm going to be going to university in Waterloo for the next 8 m…
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Videotron offering better value mobile plans than Fizz, its 'supposedly' value brand.I am considering switching from Fizz to another mobile carrier. I checked Videotron offerings and f…
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Is my phone supposed to be able to read the SIM's phone number?When I go to the SIM status section of my phone, it says my phone number is "unknown". Is…
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Recovery emailWe are not able to open recovery e mail
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QuestionI have some questions regarding my account
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SIM new, your system don't want to activate wit the old number.I pay for the internet but I don't have it . You send me new one SIM card to replace the bed old o…
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Hi i cannot do and receive any calls, help pleaseHi i cannot do and receive any call, please help?
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SIM card POS charged me but didn’t give a SIM cardSo I’m already a customer on fizz and decided to buy a chip for my girlfriend. I went to the closes…
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