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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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SIM VoLTE Activation problemsI have followed every step for activation of my new VoLTE SIM card and it worked. After testing, te… -
Fizz new sim cardHi everyone, 2 days ago, I received New SIM card from Fizz, because Fizz told me I had to change SI…
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Didn't receive SIM cardHi! I bought a phone and ordered a SIM card this week. It says that my SIM card was delivered yeste…
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Activation of SIMwhy isn't my new sim card working? I followed the instructions and it is telling me (as of 535pm f…
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My new VoLTE sim card cannot be (activated) usedHello, Please help!!! I received my VoLTE sim card and followed the procedure mentioned in the mai…
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New SIM card does workHi, I just received my new SIM card because of changing to VoLTE network. When I active it, the cur…
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Pourquoi je n'ai pas reçu les données en récompense après l'activation de ma nouvelle carte SIMVous m'Aviez mentionné qu'en changeant et en activant ma nouvelle carte SIM j'aurais des données en…
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Replace Fizz number with the ported oneBonjour, Is it possible to replace a fizz number with a ported one? I have a Rogers prepaid number …
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VoLTE & iPhoneHello. I've just changed the SIM card on my phone and put the VoLTE one... Should I activate the Vo…
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New SIM cardHi, I just got the new SIM card with the VoLTE and I activated it and the old one got deactivated. …
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Cant listen to my voice mailWhen I put my password to get into voicemail there is no follow up message to listen to press 1. It…
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Activate new simcard with existent fizz numbermy phone number and apple phone are stolen. I had fizz phone number. I ordered new sim card but wan…
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I made my paymentHi fizz ! I made a payment but can’t make or take calls !
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Can't connect to data? "Sign in to network"Hello, I swapped over to Fizz about a month ago and downloaded/configured all the appropriate APN's…
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No Mobile network while roaming in IndiaHi! I have had a fizz number since 2020; every time I travel to India with the Travel addon activat…
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activation pendingi wrote the wrong imei and now they say i can not retry?
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Travel add-on not working - all settings are GoI'm in Bangladesh and bought a travel add-on - reset the phone. roaming is on. nothing happens when…
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Is HD Voice over 3G available on Fizz?and/or videotron... Does Fizz negotiate HD calling with any other Carriers or does it drop down to …
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VoLte 5G of dataI activated my new SIM card a week ago and still haven’t received the 5G of data. is there anythin… -
Canada + US Value?Good day, wanted to ask about the value of having the Canada + US now that we can no longer make ca…
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brnshzI forgot my password from my voicemail what can I do?
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People can only text me to my icloud email address?I just activated my new sim card and when I text people it shows up as my icloud email address is t…
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So another one here who received the new VoLTE sim and now is left without dataWish I had read the forum first would not have done the swap in the middle of the day knowing I mig…
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Gifting data …Hi, I’m trying to gift data to my daughter and I get a message that she can’t receive it because sh…
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Volte SIM not workingSimilar to another user, I received an email asking me to order a new sim card, however when I clic…
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Please help me as I am going crazyI need to speak with an agent can anyone tell me how I get help as I think I am losing my mind here
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LTE connection reset constantly after inserting new v2 SIM cardLTE connection reset constantly after inserting new v2 SIM card, is there a solution?? I have no in…
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How does it work when you receive a phone call when abroad?Hey, I'm currently in Brazil and I'm still receiving SMS text and phone call. From my research rece…
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SMS Confirmation Not ReceivedHi, I just recently transferred my phone number from Public Mobile. I got an email to say my plan …
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