Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Will the old sim card stop working after 9.15?I ordered the new volte card more than 2 weeks ago but it never arrived. I can not find a tracking … -
two days after activation, still no signalMy sim doesn't have signal. I tried to call the phone number and it said it doesn't exist. The acti…
-
When will I receive my 2 VoLTE sim cardsI ordered 2 new VoLTE sim cards on August 25th 2022 and I haven't received them yet. When can I exp…
-
When is volte coming out ?they have been announcing volte for a while now, when is it comming out ?
-
VoLTE replacement issuesHi. I received an email mentioning that i would need to request new free of charge VoLTE cards for …
-
New SIM card ActivationHi, I received a new SIM card (5G).I am trying to activate the SIM card but it is not accepting th…
-
Randall simsi actived a new plan but dident mean to change the number i wanted to keep my odl number is there a… -
Hi you network doesn’t work at all in USAHi you network doesn’t work at all in USA i pay for nothing????
-
Unable to check-out when trying to buy add-onHi I am unable to checkout when trying to buy an add-on. I select a payment method and click on sub…
-
The email tells me to apply a 5G sim card for free but the link is not valid.The link says Based on your account information, you are not currently eligible for a $0 Sim Card
-
Activation sim cardHi! I activated my SIM card and selected a mobile plan yesterday and at the end I got a message sa…
-
my phone is declared not allowedHello, I do not have service on my phone and my phone was declared not allowed by your service prov…
-
LTEHello, I went to sleep tonight and when I woke up, all my data was gone... I don't know how that ha…
-
Why is phone beeping and hanging after 10 mins of use.Is this a common problem?
-
drop calls after 10 minI recently switched to VoLTE sim card. i am now experiencing dropped calls after 10 mins. i call ba…
-
Calls get disconnected after exactly 10 minutesMy calls get disconnected after exactly 10 minutes on the line. At the 9:30 mark I hear three beeps…
-
Why no data in England???I have a moto g7 play phone and I went to: Sweden Finland Estonia Lithuania Poland Germany Netherla…
-
How can I reset my voicemail Pin?I forgot my pin i can’t access my voicemail without my pin
-
Cannot submit the order for the FREE, VoLTE compatible SIM cardI have been receiving the emails from Fizz to remind me that 'your SIM card must be changed'. Cli…
-
Generic Error when purchasing an add on or SIMWhen I attempt to purchase an add-on or a new SIM I get a generic error when checking out. I have a…
-
Unable to call from FranceHello, I have a problem concerning the roaming or international call. Currently in Europe I've bou…
-
esim next year?when will videotron and fizz get esim?all the other major carriers like rogers fido bell virgin koo… -
LTE mobile internet off todayMy network for internet is not working on my phone. Could you please advise?
-
3 beeps then phone hangsHi, I have made 2 calls today, suddenly I hear 3 beeps then the phone hangs. I read to contact tech…
-
Any update for eSim support? (New iPhone 14 unveiled today supports only eSims...)With the new iPhone 14 unveiled today, it seems that it will only supports eSims. So is Fizz finall…
-
Your Google login doesn’t workGood afternoon, Your Google login doesn’t work and there is no other way of contacting you guys to …
-
I changed my SIM card now all my data is goneI change my sim as I was required by fizz and now all my data is gone ? What’s up with that ?
-
Travelling to USA with add-ons which doesn't workHello, I bought add-ons (1 GB) of mobile Internet and it didn't work at all. I checked that my dat…
-
Travel add-on: EuropeGood day, we are airline employees and frequently travel to Europe. We ALWAYS bought Europe data ad…
-
I want to change my data plan on my accountI want to change my data plan on my account. The only option I have is adding 2gb of LTE data for 2…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.