Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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brnshzI forgot my password from my voicemail what can I do? -
People can only text me to my icloud email address?I just activated my new sim card and when I text people it shows up as my icloud email address is t…
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So another one here who received the new VoLTE sim and now is left without dataWish I had read the forum first would not have done the swap in the middle of the day knowing I mig…
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Gifting data …Hi, I’m trying to gift data to my daughter and I get a message that she can’t receive it because sh…
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Volte SIM not workingSimilar to another user, I received an email asking me to order a new sim card, however when I clic…
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Please help me as I am going crazyI need to speak with an agent can anyone tell me how I get help as I think I am losing my mind here
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LTE connection reset constantly after inserting new v2 SIM cardLTE connection reset constantly after inserting new v2 SIM card, is there a solution?? I have no in…
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How does it work when you receive a phone call when abroad?Hey, I'm currently in Brazil and I'm still receiving SMS text and phone call. From my research rece…
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SMS Confirmation Not ReceivedHi, I just recently transferred my phone number from Public Mobile. I got an email to say my plan … -
no data added this month?I was charged on my credit card but no data was added to my account... !!! Fizz have changed their …
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where's my sim. no order history and no longer eligible to order another one.hi I order a new sim last week because I received an email and since then my phone no longer works.…
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international travel - data roaming - Poland and RussiaDear Fizz, In 2 weeks, I am traveling to Gdansk, Poland, and Moscow, Russia for a 2-week business t…
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How fast is the mobile Network on Fizz ?How fast is the mobile Network on FIzz, and compared to other providers ? WHen I go on "fast.… -
Replaced my SIM card but no 5gbHi, I was wondering if anyone else received the 5x 1gb perks that you get that they mentioned in th…
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Couldn’t active new sim cardI received the new card. And follow the instruction to try to active but when put the code the war…
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still 3G during call with new VoLTE SIMHi everyone. Got the new VoLTE SIM card yesterday, scanned the QR, activated it, said busy, retried…
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I was promised 5 free Gb with my new 3G SIM card. Where are the free Gbs?Fizz sent me this message: “Order your new SIM card without any delay because by activating it befo…
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Fizz - text to AlbertaHello, My friend is going to Alberta and I wish to text her however I have a forfait only for Québ…
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PerksHello, So, I have 2 perks that give me a rebate on one of the payments of my mobile plan. They both…
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sim card activationmy phone number and apple phone are stolen. I had fizz phone number. I ordered new sim card but wan…
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Installing New SIM cardI have tried (and tried and tried) to install the new SIM card without success. I finally ended up …
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cancelling the planHi there. If we unsubscribe from our plan, can we activate our SIM card again in a few months?
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Calls from within USHave Cda/US plan, currently in US, have AT&T signal, can not make calls. Any solutions? -
When will VoLTE be active?My mom received her VoLTE SIM card yesterday. Activation was successful. Enabled VoLTE in her iPhon…
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New SIM card for VoLTE not workingHi, I just ordered and activated the new SIM card which supports VoLTE but it still downgraded to 3…
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Second sim activationHi, i bought my daughter a SIM and without reading anything, she activated the second sim on her ac…
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APN selection settings hidden as I change carriersHello, I am a long time user of Fizz. I moved from Quebec to the USA. I had to change carriers, as…
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New Samsung now calls drop every few secondsI was using a Google Pixel 3XL and had no trouble. I bought a 3 month old Samsung A53 5G seond hand…
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Do I need to buy a travel add-on for Data if I go to Toronto when my coverage only includes Quebec?I don't know if the coverage is only for calls, not data.
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New SIM card?Hi there, I received an email from fizz about ordering a new SIM card? I wanted to confirm that th…
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