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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Increase in spam calls since joining FizzI've recently joined Fizz and have noticed an increase in the number of spam calls I'm getting. I w… -
How to activate new SIMcard with my old blocked phone still linked to my accountI lost my phone a week ago and blocked the IMEI and cancel my old SIM card. Now i got a new phone f…
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Roaming charges while on WiFiI don't know if this happens also to other people, but when I am abroad (no travel add-ons) and I u… -
How to set up new phoneHi! I am in desperate need of a new iphone because mine is on the verge of dying. But I have been p…
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local outbound voicemail imsHas anyone seen this type of charge on their account from their wallet. local_outbound_voicemail_im…
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what is fizz standard email format ?Helpdesk need to add FIZZ to their list of allowed mobile carriers but they need the fizz standard …
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Snowbird Travel to FloridaI'm a Snowbird, going to Florida for 6 months, What is my best option for Fizz uninterrupted servic…
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Cell phone use in HawaiiHi, Going to Maui and Big Island. If I take de Canada-USA plan, am I ok for texting and using inte…
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I have 2 phone numbersI want to give data to my other phone number under the same account, why can’t I?
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Fizz community wifi hotspotsHi, I just had a quick question. In my neighborhood I have seen these fizz mobile free Wi-Fi "…
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I bought 2 1 gig travel add-ons and only 1 gig shows on my profileHi! I bought a gigabyte of data for Spain as I'm going on a trip there and thought it would be …
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Ambiguity with plan changesHi, i received an offer two change my plan to 40g data for 45$. I clicked on it and also saw that i…
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I changed my plan but my email and acount says two different thingsI had two offers, decrease price to 39$ for the same plan or increase to 40g for 45$. I initially c…
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How do I access my voice mail if it says my number does not exist.I enter my number it still does not recognize. I tried to get a new pin it say something went wrong.
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Site crashed after SIM card activationLast night, I proceeded to activate my SIM card, but the site crashed at the very end. Now, I'm not…
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hello, i just received the simcard and when i try to choose a new number and it says that there arehello, i just received the simcard and when i try to choose a new number and it says that there are…
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Changed plan bug?Hi, In my fist post, I explained that I used to pay for a 18 Gb plan and changed it for a 40 Gb pl… -
Changed plan not working and paying for it!Hello, I used to pay for 18 Gb of mobile data back in march 2023 and upgrated it for a 40 Gb plan f…
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How can I switch Mobile Fizz accounts, but keep the same phone number?My present mobile account is actually on my brother’s account (long story, not really important). H…
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Unlimited data perkHi, I activated a perk of unlimited data for 24 hours. It then showed In USE. After a few hours of …
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The voice mail is not working on my android phone.Hello people. I am a new user. I use Android Galaxy 23 Samsung phone. I would like to listen mess…
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Next button greyed out when adding addressHi, I am a new customer trying to purchase a simcard for mobile plan. I am unable to add my addres…
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I had a incoming call from someone in NYC and not sure if Fizz charge me 40$ for 64 minI just look in my plan section of Fizz and I see that my billing is set for 71$ now but my normal p…
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Porting my number from Fizz to Public MobileI am trying to port my number from Fizz to Public Mobile. I tried these steps but non worked so far…
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Mobile perk on internet planI have an internet plan and received a mobile perk. The web site says that I don't have to have a m…
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