Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why is Vidéotron/ Fizz deducting mobile data from their customers?I am livid with Fizz Mobile. I absolutely need compensation or reimbursement for this issue. Willi… -
It's frustrating, my service is out for 3 days nowHi guys, Do you guys care, I changed my sim card and I still didn't have service for 3 days now. A…
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My delivery marked as done, but i doesnt receive a simcardMy delivery marked as done, but i doesnt receive a sim-card. Address correct. What i can do ?
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Can’t access data and I’m having issues sending texts…Can’t use my data and im’ having issues sending texts
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Arbitrary chargesMy phone bill this month is very expensive. A large part of it comes from "my rewards upgrade&…
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Canada USA planI am planning to go on vacation in the US. I have Canada/US plan, can I make calls and use my data …
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How to bypass low quality images in MMS using stock google Messages app by force enabling RCS?Wondering if there is an updated fix for this issue? I have an Android, followed the instructions b…
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Travel add-on?If I buy a travel add on, is it into effect immediately? Or is it into effect at the next payment c…
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Switching to Canada+USA plan for a month?Im going to Florida next month and was wondering how the Canada+USA plan works. I currently pay a d…
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Travel to foreign countryIf I travel to another country, can I still use this plan?
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ConnectionOkay , so from your side , is it still not fixed ? my problem is when i turn on my wifi , i do no…
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Is it possible to add/display the name of mobile plan?It would be better to display and edit the person's name (nick name) under the mobile plan. Let's s… -
Visual voicemail on androidI have a Galaxy S23 Ultra and I noticed that visual voicemail doesn't work. I read the docs and fou… -
Where is the app to manage my phone plan cant see it no more in google storecant see it no more in google store
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order sim CardI want to order a SIM card but the address is wrong and I can’t revise it. the postal code doesn’t …
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I still have no internet after the ice stormPlease need help
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travel add oni have purchased europe travel add on, doesnt seem to be working
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When will FIZZ update the VoLTE compatible phone list?The VoLTE compatible phone list hasn't changed in "forever". Videotron has many more VoL…
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I Need help with paymentmy roommates left my appartement and he was paying the router and so he canceled it gave me the acc…
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Can't activate new sim card and use my old phone number with FizzWhen I'm trying to activate my new sim card I get this message: I've been trying for 2 days to talk…
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The chore of changing a VoLTE SIMWe have 3 Fizz accounts. 6 months ago we received emails and new VoLTE SIM cards for 2 accounts. We…
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Cannot call/text/internet anymoreHi there, I have a ticket opened 224633 or 224624 about number port problem. Thing is until this mo…
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Phone call fails with “this service is not available to Fizz members”I was on the phone (mobile) this morning and after about a 10 minute call, the call failed with an …
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Roaming addon submit returns 500 error.My son is in South Korea and could not add a travel add-on asking me try in Canada. Selected 500MB …
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