Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I got an email about getting a new sim but I’m moving to bc in a couple weeksWhat should I be doing? I had thought to transfer my service
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How do I get to talk to a real person!!!!How can I talk to a real person about my problem
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Want to come back to FizzHey, I did the mistake of taking another companies cell plan. I would like to come back to Fizz but…
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Activation pending in my sim card planI have a Ticket #185641 - In Progress for a almost a week
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My data usage is wrong on the dashboard 2 days into billing cyclethe dashboard is telling me to slow down on my data usage but i have only used less than 300 mb in …
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How to buy data for travelingI am going to United Kingdom, France and Switzerland in a few weeks. I can't find how to buy a data…
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How to redeem the new sim card ?Hello, I would like to know how to ask for a new sim card. I received an email from fizz to redeem …
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Didn't receive my 5 free Gigs : Free VoLTE SIM card swap offer from FizzHello, I switched my SIM card as the email asked me to couple weeks ago. However, I have not rece…
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need phone new simneed help setting this up thanks
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VoLTE SIM card has been ordered, didn't arriveSome eight days ago, I've received an email titled: "Action required: Your SIM card needs to b…
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LTE Not workingHi, as for the last 3 days my LLTE is not working. Pease help
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How to get coverage outside Quebec promptlyi use Quebec coverage. When I was trying to call an Ontario number, my phone says your current plan…
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why does the chat not worki click on the green icon for chat and nothing happens. no one on messenger is writing me back eith…
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Sims card activation problemI’m trying to activate my sims card but when I select the plan I want to use a red message pops up …
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My sms don’t work even after rebooting and doing everything else mentioned in the forum. How do I g?Can someone please look at my file and figure out what is wrong?
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I can’t set up my account.Is there a way of speaking with someone?
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I want to see the details of the plan I selected but I dont find the manage plan button nowhere?I also have problems setting my voicemail, it keep saying it does not reckognize my phone number
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Can't receive or send text messagesHi there, My phone won't allow me to receive or send text messages unless through wifi using iMessa…
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Lost SIM and unable to activate replacementI traveled to Europe and used a local SIM. In the process I lost my fizz SIM card. So I ordered a…
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I am in the States with US plan. I cannot make or receive phone callsPlease helpCannot make or receive phone calls
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WiFi blocking Netflix showsEvery few days, certain TV shows disappear from my Netflix account. When I turn off WiFi and I am o…
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Europe coverageDoes the data plan work in Europe/Spain? Do I need the new voLTE sim card? I'm planning a trip and …
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How come mobile data not working on iphone5?How come I cannot set the APN settings on iPhone 5? The mobile data is not working only voice and t…
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Why is international coverage so awfulMyself and my family have now gone to several states in the USA, to italy, London and Paris. Our ph…
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Refferal bonusHello! Someony can show me where i can see my refferal bonuses? Thanks!
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I’m unable to make calls after activating my new SIM?Fizz recently requested that I get a new SIM from them (free) as they’re improving their network. A…
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Is there a Fizz app to see how much data I have left?Hi Is there a Fizz app to help me see how much data I have left on my monthly mobile plan? Thanks
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Can't make or receive callsCan't make or receive calls
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My number is not workingMy number is not working , you charge me
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40$ rebatei applied the 40$ rebate when i signed up for internet and now in the service agreement it shows 13…
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