Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why are discussions in the Fizz Community closed before a solution can be shared?Why are discussions in the Fizz Community closed before a solution can be shared? I started a discu… -
I ordered 3 SIM cards for my family members and was charged for 3 but only 1 SIM card shipped.How do I get my other 2 SIM cards -
Travel Add-on data - Purchase not workingHello, I am trying to buy a travel add on of data for the USA but when I confirm the purchase, it…
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Can't determine if my Samsung Galaxy A20 is VoLTE compatibleI purchased a refurbished Samsung Galaxy A20 from Fizz for my parents in December 2021 (Samsung rel…
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3 blank slots for addonhi There, login Fizz and found they gave me 3 blank slots so I can add 3 extra addon such as 500M p…
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Activation: how long does it take to get the text message from your former service provider?Is this something fairly automatic or is there a longer delay? I activated my SIM tonight and still…
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I’m trying to activate my SIM card but it says I’m already activatedSim number is ******
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Whre do i writhe the puk code ?I have the PUK code that Fizz gave me. Now can you tel me where on my phone do i entre that code
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Volte keeps flickeringSince I changed my SIM card to one compatible with the Volte, my connection to the LTE network has …
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Une nouvelle carte SIM GRATUITE compatible avec la VoLTE vous attendI received an email from Fizz stating that I need to request a new SIM card that is compatible with… -
Is any Fizz outage re. mobile data display today,Oct. 12th,2023,shows 0GB instead of 7GB, please ?Today, Oct. 12th , Thursday ... when I logged into my Fizz account, regarding my mobile shows : &qu… -
Transfer my numberHi, i want to transfer my number to a another company
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WHen I,ll be refunded?I moved to another company before my next payment was made in fizz and fizz charged me the next mon…
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Conditional call forwarding not working with VoLTE SIM & VoLTE enabled phoneI've used conditional call forwarding (forward if busy, no answer, unavailable) for the last two ye… -
Why does my phone keep switching from lte to lte+Why doesn't it stay on lte+
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Problem when attempting to change addressHello, I try to change my address under "My plans => Manage my plan => Moving". Whe…
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Phone not connecting to LTE (data not working on 3G).Last night, my phone stopped connecting to LTE. It says it is connected to 3G—but I cannot use my d…
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Why is the iPhone 13 more expensive with fizz than with any other company?I was thinking of getting the iPhone 13. I compared fizz with other companies such as Apple and Vid…
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Why won't my texts send to a specific number?I haven't been able to text my Dad for three days now. My texts got through to him fine as recently…
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Customer service loopFizz suspended my account because a single monthly payment was not successfully made. Now i have be…
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only 2 gb of data available on my overviewI upgraded my plan from 10gb to 40 gb yet now after checking my overview it say's I only have like …
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New plan doesn't show?Hiya: changed my plan to 20gb (beginning of September, for October), and when it was time for the p…
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SMS not sending to Public Mobile recipientsTried sending sms messages with two phones (different sim cards) on Fizz to two different Public Mo…
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Error 38 when texting certain contactsHi everyone, I have a Pixel 6 on Android 14. Last Tuesday afternoon I tried texting my Dad and I go…
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Activating a SIM Card - no customer supportI've spent most of the day trying to get my new FIZZ SIM card activated to replace an old one. The …
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