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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Une nouvelle carte SIM GRATUITE compatible avec la VoLTE vous attendI received an email from Fizz stating that I need to request a new SIM card that is compatible with… -
Is any Fizz outage re. mobile data display today,Oct. 12th,2023,shows 0GB instead of 7GB, please ?Today, Oct. 12th , Thursday ... when I logged into my Fizz account, regarding my mobile shows : &qu… -
Transfer my numberHi, i want to transfer my number to a another company -
WHen I,ll be refunded?I moved to another company before my next payment was made in fizz and fizz charged me the next mon…
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Conditional call forwarding not working with VoLTE SIM & VoLTE enabled phoneI've used conditional call forwarding (forward if busy, no answer, unavailable) for the last two ye… -
Why does my phone keep switching from lte to lte+Why doesn't it stay on lte+
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Problem when attempting to change addressHello, I try to change my address under "My plans => Manage my plan => Moving". Whe…
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Phone not connecting to LTE (data not working on 3G).Last night, my phone stopped connecting to LTE. It says it is connected to 3G—but I cannot use my d…
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Why is the iPhone 13 more expensive with fizz than with any other company?I was thinking of getting the iPhone 13. I compared fizz with other companies such as Apple and Vid…
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Why won't my texts send to a specific number?I haven't been able to text my Dad for three days now. My texts got through to him fine as recently…
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Customer service loopFizz suspended my account because a single monthly payment was not successfully made. Now i have be…
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only 2 gb of data available on my overviewI upgraded my plan from 10gb to 40 gb yet now after checking my overview it say's I only have like …
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New plan doesn't show?Hiya: changed my plan to 20gb (beginning of September, for October), and when it was time for the p…
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SMS not sending to Public Mobile recipientsTried sending sms messages with two phones (different sim cards) on Fizz to two different Public Mo… -
Error 38 when texting certain contactsHi everyone, I have a Pixel 6 on Android 14. Last Tuesday afternoon I tried texting my Dad and I go…
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Activating a SIM Card - no customer supportI've spent most of the day trying to get my new FIZZ SIM card activated to replace an old one. The …
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travel to the usahello I will be travelling to the united states i have purchased a data add on for the usa, in orde…
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No Quebec coverage any more?I'm on Quebec coverage beforem .but it's disappeared now. Only Canada or Canada+USA.lowest 1g data…
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Error 0 to some text recipientsI'm really struggling with finding a solution . This whole day I have had issues responding to tex…
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KioskHello all, is there any kiosk in Montreal where I can buy or return phone SIM cards etc?
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Changing planHello, I am new to this company, I activated a SIM card, and I chose a plan, I was not sure exactly…
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Why can't I gift a friend data if he doesn't have a data plan?I always try to gift him data but get denied. Those who don't have data are Those show need it the …
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i need a phone and a sim cardi have very old iphone need a sim card
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Wallet calls not working with VolLTE simHi, I've recently switch to a new voLTE sim card, and wallet calls don't work anymore. I have…
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Hello i'm new with you, i would like to know about my accountHello i'm new with you, i would like to know about my account
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