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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Are prices changes coming to AB, BC, MB, ON, QC or its only for QC at the moment ?Just wondering since all the providers are changing their prices -
Mobile is Roaming while in Calgary (No Internet)Two phones have been connected yesterday, in Calgary. APN programmed One phone is not roaming and… -
Bad network performance and serviceI'm trying the Beta (western canada) Fizz. It is horrible so far. Are others having this? …
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Followup on compatible devices to port landline to FizzThis is a followup for those interested to port a landline phone number to Fizz as posted initially…
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data limitWhen will Fizz increase the maximum data limit for mobile plans in Manitoba? Other provinces have p…
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I cannot get HD calling activatedThe VoLTE is greyed out and I'm not able to do anything to make it work. The normal call is j…
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The dead end for phone number transfer.I am a student at the University of Ottawa and I am originally from Quebec. I moved to Ontario a wh…
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activating new sim cardHello everyone, I have been trying to activate a new sim card but I am constantly getting an error …
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calling phone number doesn’t workHello I transfered my telus account to Fizz On my Iphone my number does not appear yet on my acct …
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The RCS chat feature stopped working on my phone. What happened?I've been using both SMS and RCS chat on my Fizz phone but when I tried to send an RCS chat to…
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Phone was stolen. I got a new sim and trying to activate. It’s not letting me. Pls helpWhy is there no support on there site
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I can't activate my sim cardAs the title states. When I go to activate it, the page goes into endless loading. I tried to conta…
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Coverage for calls & texts + data speed?I'm considering switching from other provider to Fizz... but before I do, I have a few questio…
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local 311 service winnipegwhen trying to access local 311 service i get cannot connect message. Anyone else have this proble…
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my activation is still pendingHi, I have waited over two hours and inserted my new sim card, but the phone has not been activated…
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Expired perksIs there a way to use the expired perks? Like data gifts.
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closing chat sessioni have s chat session that i cannot close. i want to start a nee chat but will not let me. keeps …
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chat doesn't workwhen I got to help and support, click talk to a agent , i login to my account and then the chat to…
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The chat is still not workingI click chat to a agent I sign in but I can't click on the chat with a agent doesn't work…
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Conditional Call forwardingJust activated my sim and I am trying to get call forwarding when Busy/NA/un-answer set up to forwa…
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Why Can't I use Group Chat?My Group Chat isn't working even though I'm on RCS. Yes, my data is depleted, but a frien…
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Phone call qualityHas anyone noticed that the phone call quality is somewhat muffled? I don’t know if that’s because …
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2 factor sms not working with freedom mobileI could not receive my sms text pin from freedom mobile when attempting to login with 2 factor auth…
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Need to chatChat doesn't seem to be working for days. It's just unresponsive...what can I do
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