Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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SIM card is not supportedI just got a new iPhone and I am trying to use the same SIM card from my old iPhone, but every time… -
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Travel add onSo i have a quebec plan and currently on vacation in Ontario just notice my data was still going so…
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mobile data is not working with new sim cardHello, My old sim card expired, I ordered and activated the new sim card, but the mobile data is …
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How to upgrade plan and keep introductory pricingHello, I came in at the very beginning and my plan is $25/mth with 1 gig. Things have changed and …
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Do you see the VoLTE toggle on your phone?Hi there: With any other telecom company, when you are using a VoLTE compatible sim card, the VoLT… -
How can I connect to CS center for refund?I want to refund the service that I never used yet after paying. But I don't know how can I cancel …
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Changed my sim card, now whatHello helpful people, I just received my new phone. I put my new VoLTE sim card in and activate it.…
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Not receiving transfer authorization request texts from FizzI moved to Toronto so I'm trying to switch to Lucky Mobile. I would like to maintain my phone numbe…
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Can’t make a call even if I have enough money in my walletHi, I just can’t make any call even if I have plenty money in my Fizz wallet so i just don’t unders…
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Travel Add On UsageHi, I have Quebec coverage, but I plan to travel to Ontario in 2 days. I read that travel add ons a…
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new service can't make or receive callsplease help
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sending pictures by smsHi everyone, really not sure if this is the right place for this question but after changing to my …
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VoLTE and data not working in USI recently travelled through the U.S. with $5 in my wallet to make a few phone calls and data for n… -
Why is my data not working?I received an email saying that I needed to change my SIM card. I ordered it and activated it but n…
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What speeds are you getting now in Ottawa ?I have no idea what is happening but I get lower speeds than before ..... how about you guys? -
Can’t change rogers number to fizzAll did all by instruction. Registered, everything was done, last step was to push “save”. And then…
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Sign in to network (fizz)Hi. Today I have got a message saying that I need to connect to the fizz network and I am unable t…
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I change my sim card for the free volte sim but cant set a sim card password on it.Hello, Before i change my sim card, when i restart my phone, i have to enter my sim card password …
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Can't buy a phone without adding a planHi there, I'm looking to upgrade my phone. When logged in to my account, it shows some phones I mig…
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cannot activate new sim card, existing customerhi, I am an existing customer and I had to replace my cracked phone so I also got a new sim card. I…
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SIM card reactivationI want to activate a new sim card with a number I already have since I lost my other card.
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I have an error when i try to send a message textI have 5.33 $ in my wallet. When i try to send a message text i get an error. It's the fisrt time i…
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Lte signal is good but phone asking me to connect to the network???Hi everyone, I have this problem since a couple of days. I don't have any connection with my LTE ev…
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Loosing internet connection on my phoneHi everyone, I changed my sim card for a new one compatible with volte 1/2 weeks ago and i've been …
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