Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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LTE data not workingWhen I first got the new LTE sim, everything worked except my data. I chatted with a CSR and a tick… -
iMessage won’t activateHi, iMessage will not activate with my Fizz number. If I insert another SIM my iPhone asks me to up…
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How to gift data to my friendNeed to gift data
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I can't update my payment method.I'm trying to update my credit card information. I entered a new card number and changed the billin…
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Can't send text messages (error 0)Hello, it's been a couple hours that I have been unable to send text messages... I've tried switchi…
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Voice+text addonHi, If I'm on a data only plan, can I buy an addon for voice+text when I need to? Thanks!
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Financing with Affirm charges interest?Hi I would like to know if one chooses to purchase a phone with Financing with Affirm, will I get c… -
Travel Add-onsHi everyone, Just wondering if a Travel Add-on is only for 1 month or for your current cycle plan/d…
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Can receive Sms but I cant send smsFizz sent me a new sim card for the Volte, since that time i have problem sending sms. I can only …
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CSC code Wi-Fi VoLTE ?Does Fizz have its own CSC code or is it using VTR (Videotron) ? I noticed since I switched over to…
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phone delivery; name on the package & signatureHi I understand that the person receiving the new phone package needs to provide a photo ID with ad…
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Oneplus response for volteHello, I asked to Oneplus support how to activate VoLTE and this is what they responded : I underst… -
SIM card is not supportedI just got a new iPhone and I am trying to use the same SIM card from my old iPhone, but every time…
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Travel add onSo i have a quebec plan and currently on vacation in Ontario just notice my data was still going so…
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mobile data is not working with new sim cardHello, My old sim card expired, I ordered and activated the new sim card, but the mobile data is …
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How to upgrade plan and keep introductory pricingHello, I came in at the very beginning and my plan is $25/mth with 1 gig. Things have changed and …
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Do you see the VoLTE toggle on your phone?Hi there: With any other telecom company, when you are using a VoLTE compatible sim card, the VoLT… -
How can I connect to CS center for refund?I want to refund the service that I never used yet after paying. But I don't know how can I cancel …
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Changed my sim card, now whatHello helpful people, I just received my new phone. I put my new VoLTE sim card in and activate it.…
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Not receiving transfer authorization request texts from FizzI moved to Toronto so I'm trying to switch to Lucky Mobile. I would like to maintain my phone numbe…
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Can’t make a call even if I have enough money in my walletHi, I just can’t make any call even if I have plenty money in my Fizz wallet so i just don’t unders…
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Travel Add On UsageHi, I have Quebec coverage, but I plan to travel to Ontario in 2 days. I read that travel add ons a…
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new service can't make or receive callsplease help
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sending pictures by smsHi everyone, really not sure if this is the right place for this question but after changing to my …
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