Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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What’s the new SIM card doing different?How is the new SIM card different from the older one? -
I can’t pay my late payment on the app?Who do I do this my wifi is cut off?
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Data consumptionHey guys, I downloaded an app on my phone to follow my data consumption. Problen is there is a d…
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Test the Fizz networkHi, i'm currently with Koodo and the network reception is really bad at my home. I only get 1 bar. …
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why Fizz is not waving fees to call Iran like other Canadian companies?!!!!!Bell, Rogers, Shaw, Telus & Vidéotron waiving long distance charges for calls to Iran!!!
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Wifi calling?Yet another question about wifi calling. Do we have any idea when this feature will be available fo…
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Does fizz give 250mb of free mobile data every 3 months?There was a statement written in my fizz account that I will revive 250mb of data in 77 days. Can s… -
Will I be able to receive gifts of Mobile dataHello everyone, I have 500+250 MB of data from my rewards applied to my account along with my curre… -
Questions regarding Mobile PlansHi there, I have a few questions about mobile coverage and plans before I make the switch. I go to …
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URGENT - no cell service since Oct 1 in fully paid planHas anyone had their cellular service cut off for some unknown reason? I have been without cell se…
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Payment issueHi! Again my payment keeps getting denied! Any solution? Thanks
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5G of data from VoLteHas anyone received the 5 perks from activating the Volte SIM card? It says that we should get it w… -
Travel Addon price increased?Hey, I'm currently in Brazil and have bought 1GB twice for $5 each. But now it seems like the price…
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Is it possible to receive calls from QC when abroad, with money in your wallet?I'm planing a trip to the Caribbean and I have a medical appointment by phone planned during the tr… -
New SIM card rewardHi, over a month ago I received an email saying that if I accepted to change my SIM card I could g…
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IwanIwant to change my sim card for a new one
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Is anyone having issues with LTE ?It has been 1 hour I don't have any internet on my cellphone. Does anyone has the same issue ? -
Why do my paiement is declined?I never had problems with the payment of my phone. I called mastercard and they said that everythin…
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can't pay my billi'm trying to pay my bill, but i cant. Message says credit card rejected. i spoke to my CC company …
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Calls and Data in USHi Fizz Community, I will be travelling to the US for a month (within one month billing cycle) …
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I can't add travel add-on to US, I get stuck when I press Confirm bottom.I went trough my account > manage > travel > destination > Travel add-on $8.00 > con…
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Mobile internet - MexicoMy 250 Mo mobile data roaming still not working. I'm on AT&T network, roaming mobile data enabl…
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Phone transfer issueHi, I sent a request for phone number transfer from Virgin to Fizz last night at 9pm. I only receiv…
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Why I didn't get the new sim card?Per email received, I ordered a new sim card on Aug 18. And according to that email, current sim ca…
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SIM LTE DeliveryHi, I ordered a new SIM card to have access to VoLTE on August 24th and have yet to receive it. I …
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I am still waiting for my sim card. How long does it take for it to arrive in Quebec?I am still waiting for my sim card. How long does it take for it to arrive in Quebec?
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What happens to my account if I am overseas?I am leaving for 6 months overseas. What happens to my account /sim card/number? Is it possible to…
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Canada call plan not including British ColumbiaI need reach a contact in BC, canada, with code +1 672 xxx xxxx, and I've Canada Call coverage Pla…
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Is anyone else having major issues with data, cell service and the technical support team?I have had issues with data being cut off when there is still data available, my monthly data not s…
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