Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Did not reveive free VoLTE sim cards for my phones its been over 2 weeks.Did not receive free VoLTE sim cards for my phones its been over 2 weeks.... what should i do? -
BillingHello, I have 3 cell phones 1 with gigs and 2 without, the 2 without are the same exact plan but I'… -
USA - travel add on - making callsHello, The Canada+USA plan no longer includes calls or texts in the USA. I understand that. However…
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Ordered a SIM card on 08/26, never received it.As stated above, it was ordered on Aug 26, but I have yet to receive it. I did read here that it c…
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Quebec plan traveling out of ProvinceHello I have a Quebec plan and I want to travel out of province (within Canada) for a couple days, …
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Comment arrêter mon service téléphonique pour une période?Comment arrêter mon service téléphonique pour une période?
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Data giftingIf i need data , is there a way my friend can gift me some ?
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New sim never arrivedHello, I recently ordered the new sim they said was going to replace the old one. I ordered it like…
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Bug in order - Free VoLTE sim cardHello, I ordered a month ago a new sim card using the "Free new VoLTE sim card" link that…
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Will the old sim card stop working after 9.15?I ordered the new volte card more than 2 weeks ago but it never arrived. I can not find a tracking …
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two days after activation, still no signalMy sim doesn't have signal. I tried to call the phone number and it said it doesn't exist. The acti…
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When will I receive my 2 VoLTE sim cardsI ordered 2 new VoLTE sim cards on August 25th 2022 and I haven't received them yet. When can I exp…
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When is volte coming out ?they have been announcing volte for a while now, when is it comming out ?
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VoLTE replacement issuesHi. I received an email mentioning that i would need to request new free of charge VoLTE cards for …
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New SIM card ActivationHi, I received a new SIM card (5G).I am trying to activate the SIM card but it is not accepting th…
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Randall simsi actived a new plan but dident mean to change the number i wanted to keep my odl number is there a… -
Hi you network doesn’t work at all in USAHi you network doesn’t work at all in USA i pay for nothing????
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Unable to check-out when trying to buy add-onHi I am unable to checkout when trying to buy an add-on. I select a payment method and click on sub…
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The email tells me to apply a 5G sim card for free but the link is not valid.The link says Based on your account information, you are not currently eligible for a $0 Sim Card
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Activation sim cardHi! I activated my SIM card and selected a mobile plan yesterday and at the end I got a message sa…
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my phone is declared not allowedHello, I do not have service on my phone and my phone was declared not allowed by your service prov…
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LTEHello, I went to sleep tonight and when I woke up, all my data was gone... I don't know how that ha…
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Why is phone beeping and hanging after 10 mins of use.Is this a common problem?
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drop calls after 10 minI recently switched to VoLTE sim card. i am now experiencing dropped calls after 10 mins. i call ba…
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Calls get disconnected after exactly 10 minutesMy calls get disconnected after exactly 10 minutes on the line. At the 9:30 mark I hear three beeps…
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Why no data in England???I have a moto g7 play phone and I went to: Sweden Finland Estonia Lithuania Poland Germany Netherla…
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How can I reset my voicemail Pin?I forgot my pin i can’t access my voicemail without my pin
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Cannot submit the order for the FREE, VoLTE compatible SIM cardI have been receiving the emails from Fizz to remind me that 'your SIM card must be changed'. Cli…
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Generic Error when purchasing an add on or SIMWhen I attempt to purchase an add-on or a new SIM I get a generic error when checking out. I have a…
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Unable to call from FranceHello, I have a problem concerning the roaming or international call. Currently in Europe I've bou…
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