Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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lost Pinhi! i lost my voicemail pin! -
existing SIM card in new iPhoneHi I have bought a new iPhone (using $100 rebate perk). Last night I've put the existing/old SIM ca… -
Can't send text message (error 2)Hello, I have been using Fizz for years, and ask support for help. They told me I don't have text p…
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Will Xiaomi Redmi note 12 Pro will work with fizz mobile?Xiaomi Redmi note 12 Pro, Global ROM Redmi Note 12 Pro There is an Aliexpress summer sale, and I a…
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Îlots d’été?Hi, Is the promotion still going on? I can't find the official information from Fizz. Can someone g… -
LTE data not workingWhen I first got the new LTE sim, everything worked except my data. I chatted with a CSR and a tick…
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iMessage won’t activateHi, iMessage will not activate with my Fizz number. If I insert another SIM my iPhone asks me to up…
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How to gift data to my friendNeed to gift data
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I can't update my payment method.I'm trying to update my credit card information. I entered a new card number and changed the billin…
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Can't send text messages (error 0)Hello, it's been a couple hours that I have been unable to send text messages... I've tried switchi…
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Voice+text addonHi, If I'm on a data only plan, can I buy an addon for voice+text when I need to? Thanks!
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Financing with Affirm charges interest?Hi I would like to know if one chooses to purchase a phone with Financing with Affirm, will I get c…
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Travel Add-onsHi everyone, Just wondering if a Travel Add-on is only for 1 month or for your current cycle plan/d…
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Can receive Sms but I cant send smsFizz sent me a new sim card for the Volte, since that time i have problem sending sms. I can only …
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CSC code Wi-Fi VoLTE ?Does Fizz have its own CSC code or is it using VTR (Videotron) ? I noticed since I switched over to…
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phone delivery; name on the package & signatureHi I understand that the person receiving the new phone package needs to provide a photo ID with ad…
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Oneplus response for volteHello, I asked to Oneplus support how to activate VoLTE and this is what they responded : I underst… -
SIM card is not supportedI just got a new iPhone and I am trying to use the same SIM card from my old iPhone, but every time…
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Travel add onSo i have a quebec plan and currently on vacation in Ontario just notice my data was still going so…
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mobile data is not working with new sim cardHello, My old sim card expired, I ordered and activated the new sim card, but the mobile data is …
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How to upgrade plan and keep introductory pricingHello, I came in at the very beginning and my plan is $25/mth with 1 gig. Things have changed and …
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Do you see the VoLTE toggle on your phone?Hi there: With any other telecom company, when you are using a VoLTE compatible sim card, the VoLT… -
How can I connect to CS center for refund?I want to refund the service that I never used yet after paying. But I don't know how can I cancel …
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Changed my sim card, now whatHello helpful people, I just received my new phone. I put my new VoLTE sim card in and activate it.…
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