Dialing 310-2222 in Ontario results in a busy signal.
Live in Ontario, and recently tried to dial the provide wide number user to access our health care system. The number, 310-2222, does not require an area code. But using my cell phone on Fizz, I get an busy signal. I still have a Voip-based home phone, and it dialed the number successfully. I did open a ticket with Fizz support, and their answer was to use an area code! I guess they didn't read my initial entry completely. Anyone else experience this problem? Or is it just me?
Answers
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Hi @mike73
Probably Fizz is not able to localize properly you place in order to add the area code yet
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Maybe you could try adding your area code as in xxx-310-2222 to see if that works.
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Hello mike73,
We are sorry to hear about the situation encountered with calling that phone number.After making the necessary verifications into our tools we noticed that an email was sent to you in this regard as the ticket was reopened by the customer service agent.
Please try to answer it as the technical team needs those details for investigating and resolving this issue.
The ticket status can be verified by accessing My Settings- My Tickets from the Fizz account.
Your cooperation is highly appreciated.
Have a wonderful day.
-Lavinia, Community Moderator
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